Executive Administrative Assistant - Enterprise AI Platforms

American Express•Sunrise, FL

3h•$31 - $49

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Enterprise Data and AI (EDAI) organization unites data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology R&D and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact. The Enterprise AI Platforms Team creates the platforms, products, and governance that power enterprise AI. Our team enables rapid experimentation, seamless deployment, and responsible operation of AI systems at scale — delivering trusted, compliant, and high-performance AI solutions that drive meaningful business outcomes, partnering with stakeholders to support use cases from inception to implementation. An exciting opportunity has arisen for an Executive Assistant to provide support to the Vice President, Enterprise AI Platforms, and their global teams of multiple individuals. This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the team. The candidate must have the ability to work well in a fast-paced engineering organization and manage multiple tasks and conflicting priorities with accuracy, flexibility, and attention to detail. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of American Express. Additionally, this role will partner closely with the Manager Assistant, Project Manager and other EAs within the Enterprise AI Platforms Team and across other lines of business.

Requirements

Experience in an executive assistant capacity in a fast-paced environment for large global companies
Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly
Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)
Proficiency and experience in using macOS and Slack
Highest degree of integrity, professionalism, diplomacy, and discretion required
Capable of handling multiple tasks efficiently and meet tight deadlines
Must demonstrate good judgment and decision-making capabilities
Must be a resourceful and independent thinker
Must be a self-starter with excellent prioritization skills
Excellent verbal and written communication skills
Highly developed organizational and time management skills with careful attention to detail

Responsibilities

Proactively manage calendar appointments in multiple time zones.
Accommodating to last minute changes and urgent business needs as required.
Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.
Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.
Coordinate and perform monthly activities to include, but not limited to, consolidating organization charts, distribution lists and compiling information i.e., mid & year end feedback.
Manage the team calendar and ensure it is both up to date and accessible
Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.
Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.
Assist in tracking team expenditure and monitor T&E and budget.
Assisting with recruitment for the team as needed which includes scheduling of interviews and associated tasks.
Assist in preparing select PowerPoint presentations
Perform other related projects and duties as requested.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities