Executive Administrative Assistant

JPMorganChase•Wilmington, NC

1d•Onsite

About The Position

Become an integral part of the Operations Services Technology where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality. As a Senior Executive Assistant, you will provide comprehensive administrative support to senior leaders and their teams within a large technology organization. This role requires a high level of ownership, initiative, and confidence in managing assignments independently. You will proactively address challenges, efficiently multitask, and prioritize responsibilities in a dynamic, fast-paced environment.

Requirements

Proven ability to manage multiple tasks and projects simultaneously.
Strong problem-solving skills and capacity for innovative solutions.
High level of accuracy and attention to detail.
Excellent verbal and written communication skills.
Outstanding organizational abilities and commitment to maintaining effective processes and systems.
Ability to adapt quickly to changing priorities and requirements.
Growth mindset with a focus on continuous improvement and learning.
Interest in automating repetitive tasks and applying systems-oriented thinking to streamline processes.
Tech savvy, with proficiency in platforms such as Slack, Jira, Confluence, Zoom, and Microsoft 365.
Demonstrated ability to manage urgent requests and prioritize effectively in high-pressure situations.

Nice To Haves

Experience supporting at the Managing Director level (or equivalent) or above
Experience supporting a software or technology executive is a plus.
College degree is a plus

Responsibilities

Manage complex global calendars and schedule meetings across multiple time zones.
Coordinate logistics for meetings and events, ensuring seamless execution.
Handle high-volume email correspondence for the team with professionalism and efficiency while exercising discretion when handling confidential and sensitive information.
Serve as a key point of contact, representing the team with exceptional communication and professionalism.
Lead and facilitate regular staff meetings, ensuring agendas are set, notes are captured, and follow-ups are tracked.
Collaborate with other administrative professionals to deliver cohesive support across teams.
Support project coordination by tracking milestones, deadlines, and deliverables, and following up with stakeholders.
Coordinate complex travel arrangements and large-scale events, such as offsites and leadership summits.
Promote an inclusive and collaborative team environment with sensitivity to global teams and diverse cultures by building strong relationships and acting as a liaison between the Managing Director, senior leaders, and cross-functional teams.
Support organizational change initiatives and communications.
Proactively identify inefficiencies and suggest improvements to workflows and administrative processes.