Exchange Services Consultant

Fidelity • Merrimack, NH

11h • Hybrid

About The Position

The Exchange Services Consultant reports to the Director of Exchange Services within Fidelity Fund and Investment Operations (FFIO). As an Exchange Services Consultant, you will: Identify exchange pricing and policy changes, providing actionable insights to guide decision-making. Manage relationships with exchanges, developing strong partnerships and effective communication. Assist with monthly exchange reporting and usage monitoring, ensuring transparency and accuracy. Coordinate contract administration workflows in collaboration with partner teams Consult with business partners on new and changing use cases and provide guidance to ensure alignment with exchange policies and standards. Manage projects, driving initiatives that improve processes and outcomes. The Team Fidelity Fund & Investment Operations (FFIO) is a division of Fidelity Investments, which provides investment management support services to Fidelity businesses and mutual fund shareholders. FFIO provides a wide range of asset servicing functions including proxy research, information and data services, pricing, cash management, accounting, integrated solutions, relationship management, and global product services. Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to roles listed as Remote or Onsite. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to [email protected].

Requirements

• Bachelor’s degree required
• The ideal candidate will have a minimum of 2 years of market data experience and/or financial services industry exposure.
• Strong problem-solving skills with proven track record in financial and data analysis.
• Outstanding verbal and written communication abilities, with strong interpersonal skills suited for a professional financial services environment.
• Diligent, self-motivated, and adaptable—able to thrive in a fast-paced, evolving environment.
• Passionate, curious, and eager to understand both customer needs and vendor requirements.
• Comfortable with ambiguity and change, with the ability to adjust quickly to shifting priorities or new information.
• Skilled in Microsoft Office applications, including Access, Excel, Word, and PowerPoint.

Nice To Haves

• Basic understanding of financial data technology is a plus.
• Experience with SQL, Python, and Power BI is highly desirable and will help drive sophisticated analytics, automation, and data visualization initiatives.

Responsibilities

• Identify exchange pricing and policy changes, providing actionable insights to guide decision-making.
• Manage relationships with exchanges, developing strong partnerships and effective communication.
• Assist with monthly exchange reporting and usage monitoring, ensuring transparency and accuracy.
• Coordinate contract administration workflows in collaboration with partner teams
• Consult with business partners on new and changing use cases and provide guidance to ensure alignment with exchange policies and standards.
• Manage projects, driving initiatives that improve processes and outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees