EWS Specialist II

Fifth Third Bank•Cincinnati, OH

13d

About The Position

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The EWS Specialist II is responsible for delivering solutions throughout Enterprise Workplace Services in pursuit of business requirements and objectives. This role will coordinate and execute tasks across the department that drive consistency and efficiency in order to achieve operational excellence and support department goals. EWS Specialists contribute to and support strategies and initiatives that are led by others. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always in doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results.

Requirements

Bachelor’s degree (or nearing completion of degree) in Business, Finance, and/or computer Information Systems or equivalent experience.
Minimum 2 years experience in business, finance, operations, and/or corporate real estate
Ability to collaborate and work as a team across multiple internal and external functions (HR, IT, Finance, partners and external vendors).
Highly organized and able to coordinate multiple projects simultaneously.
Excellent analytical and problem solving skills.
Excellent interpersonal skills as well as verbal and written communication skills

Responsibilities

Responsible for operational service continuity in assigned areas, and identifying opportunities for increased process efficiency.
Responsible for supporting Bank-wide expansion construction efforts, including (but not limited to) purchase order support, invoicing, reporting, reconciliation, and occupancy licensure research/application.
Generates various reports as requested, and reviews for accuracy.
Provides reporting and analysis for EWS data to internal and external stakeholders.
Cultivates and maintains strong relationships with other team members and partners, and provides superior service with utmost professionalism.
Performs periodic quality checks of Outsourced Service Provider (OSP) work by auditing OSP PO creation, expense tracking, invoicing, and spend reporting.
Assists in expense tracking, invoice research and reconciliations.
Maintains files in compliance with EWS policies and procedures.
Documents processes and procedures pertaining to specific areas of responsibility.
Assists manager by providing recommendations with regard to specific processes and procedures.
Assists with special initiatives and projects as requested