EVS Supervisor - MGM Grand

MGM Resorts International • Las Vegas, NV

1d

About The Position

The Environmental Services Supervisor at MGM Grand will set the stage for guest experience with your smile and service. By understanding their unique stories and needs, the candidate will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Requirements

• High School Diploma or GED required
• Minimum of 2 years of relevant prior experience

Nice To Haves

• Experience in general cleaning within a five‑star/five‑diamond resort environment preferred

Responsibilities

• Responsible for supervisory duties for team of environmental Services (EVS) employees.
• Assists with scheduling, coaching, counseling, discipline and training of employees
• Manages employee questions and guest concerns to ensure all department procedures, policies, and service standards are being adhered to during shift
• Provide direction and support to achieve the highest cleanliness standards in the Casino, Public Areas, Offices and other required areas
• Conduct daily inspections, briefings and team updates: meet with employees as needed for training, coaching, and facilitating required compliance training
• Responsible for preparing end of shift report and manage any property maintenance issues with facilities
• Consistently offer professional, friendly and engaging service
• Assist with other administrative and operational functions in collaboration with department leadership

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED