Spa Supervisor - MGM Grand Detroit
About The Position
Are you passionate about creating unforgettable guest experiences? We are seeking a dedicated Spa Supervisor to join our luxurious team! In this vital role, you will set the stage for an exceptional spa experience by providing warm, welcoming service and understanding each guest’s unique needs. Your ability to create WOW moments will leave a lasting impression, ensuring our guests carry wonderful memories long after their stay. If you're ready to enhance the guest experience in a high-end environment, we want to hear from you! Apply today and be part of our vibrant atmosphere!
Requirements
- High school diploma or GED
- Two years of prior relevant experience
Nice To Haves
- One year of prior relevant spa, salon, or recreation environment experience preferred
- One year of prior relevant supervisory experience preferred
Responsibilities
- Consistently offer professional, friendly and engaging service to exceed guest expectations
- Follow all departmental and policies and procedures, including safety and sanitation policies
- Oversee daily operations within the spa and/or salon environment ensuring guest and employee satisfaction by providing services, products, and experiences of the highest caliber
- Ensure timely and professional resolution of any guest related challenges and/or concerns, communicate and implement company policies and objectives to employees, and maintain efficient staffing and supply levels needed to provide superior service and maximize all revenue opportunities
- Promote and sell service treatments, enhancements, upgrades, and retail products
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Health & Income Protection Benefits (For eligible employees)
- Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
- Free meals in our employee dining room
- Free parking
- Various programs and networking opportunities to help you get promoted
- Volunteer opportunities to give back to the community
- Other various discounts with company partners such as travel, electronics, online shopping, and many more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
