EVS Assistant Shift Manager

PENN Entertainment•Dayton, OH

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Ensures the day-to-day cleaning of the Casino property is performed to established standards on a designated shift. Also ensures deep cleaning activities are performed with minimal impact to operations, during applicable shift. Responsible for inspecting work Inspects completed work. Responsible for keeping supply par levels according to standard operating procedures on a designated shift. Makes recommendations for needed supplies and equipment. Assists in ordering all supplies and equipment inventory. Responsible for ensuring OSHA standards are followed. Responsible for ensuring department has all necessary tools to complete tasks and that all equipment is in working order. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters.

Requirements

Associate’s Degree (A.A.) in related field; or two years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Knowledge of OSHA standards.
Must be able to perform the physical job duties of all EVS team members in times of emergencies.
Must be able to operate all standard EVS equipment, including, but not limited to: vacuum cleaners, floor machines, carpet extractors, computer, copy machine, mop, broom, and hand held radio operation.
Must be proficient in Microsoft applications (Excel, Word, and Outlook).
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Responsibilities

Supervising staff and the overall daily management of a designated shift.
Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
Assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
Ensures customer service standards are followed by all team members and addresses issues as they arise.
Ensuring the day-to-day cleaning of the Casino property is performed to established standards on a designated shift.
Ensuring deep cleaning activities are performed with minimal impact to operations, during applicable shift.
Inspecting work Inspects completed work.
Keeping supply par levels according to standard operating procedures on a designated shift.
Making recommendations for needed supplies and equipment.
Assists in ordering all supplies and equipment inventory.
Ensuring OSHA standards are followed.
Ensuring department has all necessary tools to complete tasks and that all equipment is in working order.
Ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Maintaining strict confidentiality in all departmental and company matters.

Benefits

wellness programs designed to support our team members' financial, physical, and mental well-being
day-one medical coverage
401(k) matching
annual performance bonus
Paid time off is earned according to the local policy and increases with the length of employment

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