EVS Assistant Manager

The Mint Gaming Hall Kentucky Downs•Franklin, KY

About The Position

The Assistant EVS Manager assists the EVS Manager and Director of EVS in providing direction and leadership to the EVS department. Responsible for leading the EVS Attendants in conducting their daily duties to meet established standards and guidelines of cleanliness. Duties are consistently performed in accordance with all company, state and federal standards of health and cleanliness to include compliance with State mandated guidelines.

Requirements

Must be 18 years of age or older with a high school diploma or general education degree (GED).
Must pass all required pre-screening and background checks.
Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
Must be able to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

Ensures the proper implementation of policies, operating procedures, training programs, directives, work schedules, and labor standards for the department as directed by the EVS Manager.
Provides feedback and input to support the updating of departmental policies and procedures to ensure the department runs smoothly.
Suggests improvements to the EVS Manager and Director of EVS to continuously improve.
Ensures all EVS equipment is functioning properly and effectively and reports any necessary preventative maintenance and repairs to the EVS Manager.
Assists in the inventory of supplies and submit purchase requisitions as necessary to maintain established par levels.
Ensures areas are assigned to EVS Team Members for cleaning and conducts frequent inspections of all public areas.
Available to work all shifts to train team members and/ or oversee areas of concern when necessary.
Assists the EVS Manager in the efficient operation of the Linen process.
Conducts inventory and requisitions for linen and uniforms as directed.
Conducts Team Member huddles on a consistent basis to ensure Team Members are consistently informed of departmental/property updates, special events and/or promotions.
Provides BIG Service to internal guests and ensures their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.