EVP, GM – Insurance

Moder

13d

About The Position

The Executive Vice President & General Manager, Insurance works in conjunction with the Chief Executive Officer and Executive Leadership Team. This role has full responsibility for the strategic leadership, financial performance, operational excellence, and growth of the Insurance business unit. The EVP, GM – Insurance is accountable for P&L results, regulatory compliance, customer outcomes, product strategy, distribution effectiveness, and scalable operations across all insurance lines of business.

Requirements

Strategic leadership and executive decision-making
P&L management and financial acumen
Insurance industry expertise (products, underwriting, claims, distribution)
Regulatory knowledge and risk management
Business transformation and operational excellence
Judgment, credibility, and trust
Executive-level communication and influence
Ability to translate strategy into execution
Strong customer and market orientation
Change leadership in complex environments
Bachelor’s Degree from a four-year college or university required
15+ years of progressive leadership experience in insurance, financial services, or a related regulated industry
10+ years in senior executive or general management roles, including P&L ownership

Nice To Haves

Master’s Degree (MBA or equivalent) preferred

Responsibilities

Assess the current state of the insurance business, including market positioning, product portfolio, distribution strategy, underwriting performance, claims operations, customer experience, and regulatory posture.
Develop and execute the overall business strategy and operating plan for the Insurance division, balancing growth, profitability, risk, capital efficiency, and customer outcomes.
Own full P&L responsibility, including revenue growth, expense management, margin optimization, and return on capital.
Define and maintain a multi-year strategic roadmap for the Insurance business aligned with enterprise objectives and market opportunities.
Develop compelling business cases and investment proposals to support new products, market expansion, technology investments, partnerships, and M&A activity.
Oversee insurance product strategy, including pricing, underwriting guidelines, risk appetite, product lifecycle management, and regulatory filings.
Lead and optimize distribution channels, including direct-to-consumer, agency, broker, affinity, and digital partnerships.
Drive operational excellence across underwriting, policy administration, claims, customer service, and back-office operations through process improvement, automation, and performance management.
Establish and enforce risk management, compliance, and governance frameworks consistent with regulatory requirements and enterprise risk appetite.
Partner closely with Finance, Legal, Compliance, Technology, Data & Analytics, and Operations to ensure scalable, compliant, and efficient business execution.
Lead digital transformation initiatives within the Insurance business, including modernization of core systems, data platforms, analytics, and customer-facing capabilities.
Define and monitor key performance indicators (KPIs) to measure financial performance, operational efficiency, customer satisfaction, and risk outcomes.
Maintain strong awareness of industry trends, regulatory changes, competitive dynamics, and emerging technologies affecting the insurance marketplace.
Represent the Insurance business in executive forums, board discussions, regulatory engagements, and external industry events.
Foster strong relationships with strategic partners, reinsurers, vendors, regulators, and key stakeholders.
Build and sustain a high-performing leadership team, promoting accountability, collaboration, and a culture of continuous improvement.
Ensure effective communication and alignment across the organization, translating strategy into clear priorities and execution plans.
Comply with all company policies, procedures, and governance standards.
Maintain regular and punctual attendance.
Performs other related executive duties as assigned.