Events Team Member - Emerald Acres Sports Connection

The Sports Facilities Companies • Mattoon, IL

15h • Onsite

About The Position

The Events Team Member is expected to provide excellent guest service while working in various departments of the venue. This position involves guest services, food and beverage departments, facility maintenance, and events.

Requirements

• Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members
• Must work well with others
• Must take personal initiative for the betterment of the team and venue
• Commitment to the safety and well-being of others
• Must be able to lift 30 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
• Will be required to operate a computer
• Facility has intermittent noise

Nice To Haves

• Have a basic understanding of sports

Responsibilities

• Interacting and assisting guests as needed
• Assist with events from set up to take down
• Stock, maintain, and clean the facility as necessary throughout shifts
• Perform various tasks related to scheduled work area
• Resolve all guest concerns and complaints and/or direct to appropriate Manager
• Complete special projects, daily assignments and other duties as directed by management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees