Events Specialist

Marriott • Atlanta, GA

3h

About The Position

The Events Specialist is responsible for ensuring all event arrangements are agreeable, gathering guest information, determining proper setup, timeline, specific guest needs, buffets, and action stations by reading and analyzing banquet event orders. This role involves responding to and fulfilling special banquet event arrangements and following up to ensure compliance. The specialist must adhere to all company and safety policies, report unsafe conditions, complete safety training, and maintain a professional appearance. Key aspects include welcoming guests, anticipating their needs, using clear and professional language, developing positive working relationships, and supporting team goals. Marriott International is dedicated to being an equal opportunity employer, fostering an environment where unique backgrounds are valued and celebrated, and is committed to non-discrimination. At Westin, the brand mission is to empower guests' well-being, and associates are encouraged to embrace their own well-being practices. The ideal candidate is passionate, active, optimistic, and adventurous, seeking a place to do their best work, find purpose, belong to a global team, and become their best self.

Nice To Haves

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable.
• Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
• Respond to and try to fulfill any special banquet event arrangements.
• Follow up on special banquet event arrangements to ensure compliance.
• Follow all company and safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Benefits

• Dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• Actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Empowering guests to regain control and enhance their well-being when they need it most while traveling.
• Associates embrace their own well-being practices both on and off property.
• Opportunity to do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees