Events & Special Projects Manager

Goodwill of Colorado • Colorado Springs, CO

25d • $64,000 - $70,000

About The Position

The Manager II, Events and Special Projects plans and coordinates fundraising and special events for Goodwill of Colorado to include overall management of registration and auction platforms while also providing program design, logistics and execution. This role will also take the lead on special projects as needed.

Requirements

• A Bachelor’s degree or equivalent experience in a related field is required.
• 3-5 years of large and small event management experience (50-600 + attendees).
• Experience supervising volunteers.
• Understanding of and belief in the organization’s mission, vision, and values.
• Proficiency in Microsoft Office, Customer Relationships Management (CRM) databases, and event software.
• Must have excellent written and verbal communication skills.
• Must demonstrate the ability to interact clearly, effectively, and respectfully with both internal and external customers.
• Superior customer service skills to include establishing and maintaining effective working relationships with co-workers, donors, volunteers, vendors, and the public.
• Must have a high attention to detail.
• Experience interfacing with executives, VIPs, and Board members.
• Possess the high ability to organize and prioritize while meeting deadlines.
• Ability to remain calm under pressure.
• Able to work independently.
• Must be able to maintain discretion with confidential information.
• Maintain courteous, helpful, and professional behavior on the job. Support the success of the entire team by promoting a collaborative work environment.
• Represent Goodwill in a professional manner.
• Ability to travel within the State of Colorado. Ability to work at our headquarters located in Colorado Springs or central office in Denver, remotely from home, and remotely from event location.
• The incumbent will be required and must have the ability to drive for company business.

Responsibilities

• Coordinate all fundraising, cultivation, and special events.
• Build and own event project management timelines.
• Venue and vendor contract negotiation, venue liaison.
• Food and Beverage selection and management.
• Support Development Team as sponsor liaison, as needed.
• Coordinate event logistical details in collaboration with Executive Team, Development and Marketing staff, and event contractor to ensure well-run events and customer delight.
• Build and manage event websites, including ticketing and registration.
• Manage virtual auction, including tracking and recording auction items and ensuring the bidding process works smoothly. Ensure all auction items are delivered to buyers.
• Coordinate guest and sponsor registration at events.
• Work closely with the Development Team and Customer Relationships Management (CRM) Specialist to ensure event sponsors receive benefits committed.
• Track sponsorships, provision of benefits, and guest names.
• Coordinate event committee meetings to include timeline management; distribute notes on Action Items.
• Event management lead for Annual Dinner, the Denver Golf Tournament, and Additional Special Events.
• Secure venue contract.
• Food and Beverage selection and management.
• Venue liaison.
• Seating chart ownership
• Sponsor liaison for benefits.
• Logistics
• Liaison with the Marketing Department for scripts and videos.
• Onsite lead.
• Build and manage registration sites and act as point of contact for all registration enquiries.
• Build and manage Auction site.
• Assist with the coordination and pick-up of in-kind donations and auction items.
• Draft promotional emails.
• Curate and own promotional list.
• Own the curation of event signage.
• Communicate with event sponsors to collect guest names and contact information to ensure accurate guest lists and a seamless check-in experience.
• Coordinate sponsorship carveout execution.
• Liaison with the Marketing Department for scripts and videos.
• Develop and maintain event volunteer role descriptions.
• Ensure each event has an appropriate number of volunteers.
• Coordinate event volunteer training, ensure pre-event communication, and post-event appreciation.
• Schedule volunteers for events.
• Onsite volunteer leadership (answer questions, ensure Food and Beverage is provided, onsite instructions, etc.).
• Post-event follow-up with volunteers; providing and soliciting feedback.
• Participate in other fundraising activities and special projects as assigned.
• As time and workload allow. Support Development Team by conducting research and providing profiles of partner and donor prospects (companies and individuals).
• Provide support to Business Development leads as needed.
• Provide backup to Data Specialist as needed.
• Participate in Development team and other department meetings.
• This job requires flexibility in the work schedule with weekdays, weekends, evenings, and occasional late nights; as necessary to fulfill job duties.

Benefits

• This position is eligible for Daily Pay!
• Work today, get paid today!
• We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay
• Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.
• In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees