Events, Sales and Marketing Coordinator

Hyatt Hotels Corp.•Key West, FL

48d•Onsite

About The Position

Situated in the heart of Key West, just steps from Duval Street, our resort offers a tranquil oasis with stunning waterfront views. Known for its premier location, we provide guests with unforgettable experiences-from breathtaking sunsets to exciting island adventures. As a team member, you'll be part of a property that hosts business and social gatherings in an atmosphere of relaxed comfort, making every stay exceptional. The Sales, Events & Marketing Coordinator will provide administrative support to the Sales, Events, Planning and Director of Commercial Services Managers. This will include but not be limited to inquiry management, proposals, generating contracts, creating banquet event orders and billing. This person will also be a liaison between the Event Sales Manager and operations at the property giving Hotel Tours to guests. The ideal candidate has a friendly demeanor and will feel comfortable interacting directly with guests over the phone or in person when conducting a site tour. The Coordinator may also be the day-of liaison through event set-up, ceremony and reception. The right person will have the ability to learn new computer programs, multitask and complete projects in a timely manner. This person should demonstrate exceptional customer service and problem-solving skills. Hyatt Centric Key West Resort & Spa is a vibrant, upscale hotel offering a unique blend of style and service. Located in the heart of Key West, we are known for our welcoming atmosphere, exceptional guest service, and culinary excellence. Join our team and be a part of the Hyatt family, where we are committed to creating memorable experiences for our guests and a positive, rewarding work environment for our colleagues.

Requirements

A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Proficient knowledge of computer applications
Prior customer service experience required
Highly organized and detail oriented with ability to multi-task
Flexible availability including nights, weekends, and holidays.

Nice To Haves

One year of administrative or hospitality experience preferred

Responsibilities

Administrative support to the Sales, Events, Planning and Marketing Team
Organizing internal bookings
Answering phones while in the office and providing guidance to clients on behalf of Sales, Event and Planning Team
Assisting Event Managers with incoming leads
Effective management of small meetings, under 10 guests
Prepare group resumes and event orders
Positive collaboration with hotel departments and vendors

Benefits

Paid Time Off (PTO) immediately upon hire.
Health Insurance coverage starting at 30 days.
401(k) plan with company match.
Wellness and Education Reimbursements to support your professional and personal growth.
Complimentary Meals and Parking during your shift.
Discounted and Complimentary Hyatt Hotel Stays at locations worldwide.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume