Events Operations Manager

Pipl

About The Position

We’re hiring an Events Operations Manager to own end-to-end planning and execution for our centralized events program. This role covers owned onsite events, conference support, and virtual events/webinars, along with the attendee and list operations required to ensure clean follow-up and reporting across our systems. You will enable Marketing and Sales stakeholders by delivering well-run events, reliable production, and accurate, timely event data. Travel to events 30% up to 50%.

Requirements

4–8 years of experience owning event operations, event program execution, field/partner event ops, or similar roles spanning live and virtual events.
Demonstrated experience planning and executing onsite events, including vendors, run-of-show, and day-of operations.
Hands-on webinar production experience (Sequel a plus; comparable platforms acceptable).
Working fluency in HubSpot: imports, list management, basic campaign structure, and maintaining clean event tagging/status.
Strong spreadsheet and data hygiene skills (field mapping, dedupe, normalization, QA before imports).
Clear communicator with strong stakeholder management instincts across marketing and sales.
Calm under pressure, detail-driven, and biased toward execution.
Able to travel up to 50%
Ability to stand and walk for extended periods (often 6–12 hours per day) during event setup, execution, and teardown.
Ability to lift, carry, push, or pull materials such as boxes, signage, display components, or event supplies weighing up to 25–50 pounds, with or without assistance.
Ability to bend, kneel, crouch, reach, and climb (including stairs or ladders) as required for booth setup, signage placement, and venue coordination.
Ability to work in varying environments, including indoor convention centers, outdoor venues, warehouses, and loading docks, sometimes in hot, cold, or noisy conditions.
Ability to operate standard event equipment (e.g., carts, dollies, basic tools, audiovisual equipment) safely.
Ability to maintain focus and situational awareness in crowded, fast-paced environments while managing multiple tasks simultaneously.
Ability to travel frequently, including overnight and weekend travel, and work non-traditional hours, including early mornings, evenings, and weekends.
Ability to communicate effectively in person and via phone or radio in high-noise environments.

Nice To Haves

Experience supporting customer/ABM-style events (executive dinners, workshops, hosted sessions) in addition to conferences.
Familiarity with event tools (Splash, Bizzabo, Cvent) and light automation (Zapier-style workflows).
Comfortable producing simple post-event readouts and maintaining operational dashboards.

Responsibilities

Own event operations end-to-end
Manage logistics and execution across our events calendar, including onsite events, webinars, and select conference participation as needed.
Partner with Marketing and Sales to intake requests, confirm goals and audiences, align on timelines, and drive execution against a clear plan.
Build and maintain repeatable playbooks, templates, timelines, and checklists that improve speed and quality over time.
Manage event budgets, tracking spend and ensuring execution stays within approved allocations.
Own logistics from planning through day-of execution: venue sourcing support, vendor coordination, contracts, staffing, shipping, A/V coordination, catering coordination, and run-of-show management.
Coordinate speaker and agenda logistics, including briefings, rehearsals, slide collection, and onsite support.
Anticipate issues, resolve problems quickly, and ensure a high-quality attendee experience.
Own webinar logistics end-to-end in conjunction with the strategic marketing owner: scheduling, speaker coordination, rehearsals/tech checks, live production support, recording, and post-event on-demand workflows.
Maintain a consistent production process and contingency plan (backup host, recording redundancy, communication plan).
Own attendee/list workflows end-to-end: intake lists from sales/partners, normalize and deduplicate, and import into HubSpot accurately.
Maintain event taxonomy in HubSpot (campaign naming conventions, lists, statuses such as invited/registered/attended/no-show, required fields, and tags).
Ensure every event is “follow-up ready” within agreed SLAs: segmented lists, attendee statuses, and clean handoff outputs for the teams running outreach.