Events Meeting Manager

Boyd Gaming•Saint Charles, MO

About The Position

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Responsibilities

Initiate and develop future business by taking inquiry calls, identifying potential leads and actively soliciting future business within designated specific markets
Initiate, meet and conduct walk-throughs with all team member/meeting planner/clients to plan details of event, and offer upgrades in service, A/V components or creative suggestions for the guests in order to maximize revenues and create a quality guest experience.
Initiate and manage all of the contract details and secure deposits from clients. Work directly with the Banquet Manager, Chefs, EVS, A/V, etc., to plan and implement all details for each event from start to finish.
Conduct detailed in-depth (when appropriate) site tours of the facility for travel agents, group customers, meeting planners, brides etc. in an effort to secure future business or create positive word of mouth recommendations about the facility.
Negotiate and quote rates and agreements on all Conference Center and Hotel business in order to maximize revenues for the Conference Center, Hotel and the Casino. This involves detailed, customized follow-up to ensure a smooth transition from arrival to departure of guests.
Work very closely with the Banquet Manager to ensure that room set-ups are available for tours, as well as to ensure that events are properly set-up as specified by the client.
Monitor, track and produce daily, weekly, monthly and quarterly productivity and revenue reports for all Conference Center and Hotel events. Maintain the integrity of the client database
Maintain the calendar for all Conference Center events and ensure efficient scheduling and not conflict.
Maintain knowledge of competitor's sales and convention programs, including reader board monitoring at area hotels and convention centers, in order to generate future leads and to be aware of the caliber of service delivered at our competitors.
Maintain knowledge of all promotions throughout the property in an effort to stimulate and retain new business. Maintain communication and rapport with customers to ensure the utmost quality customer satisfaction.
Maintain a positive professional image at all times.