Executive Meeting Manager

Sage Hospitality•Austin, TX

About The Position

The Executive Meetings Manager is responsible for booking short term meetings and groups into the hotel. Supervises and executes set up, break down, and service of conference meeting rooms.

Requirements

Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
Ability to drive to outside sales calls.
Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.
Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests.
Ability to manage extensive amounts of information.
Knowledge of sales procedures associated with the hotel industry.
Excellent written skills sufficient to produce sales and marketing communication.
Excellent spoken and presentation skills
Considerable ability to listen effectively.
Ability to work effectively both independently and as a team.
Flexible schedule: some weekends/holidays and travel are required as needed.
Must have dexterity/mobility to tour property and attend functions, to climb stairs, and operate basic office equipment.

Nice To Haves

Prefer 1-2 years previous hotel experience.

Responsibilities

Receive and respond to all customer inquiries.
Negotiate and capture all profitable Rooms & Catering business.
Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar.
Prepare and send requested proposals and contracts to designated potential clients.
Coordinate all details pertaining to room lists, include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc.
Coordinate all details to appear on each “Event Order."
Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.
Conduct site inspections.
Entertain qualified potential clients in accordance with Sage Hospitality policies.
In a timely, accurate and consistent manner, document and report all sales activities as required.
Maintain an active list of top accounts to ensure continuous relationship building activities.
Top accounts should be contacted, visited and entertained frequently.
Perform other services and duties as requested.
May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.
Generating group revenue.
Solicit, close and contract business using strong negotiating skills and creative selling techniques.
Develop relationships within the community to expand repeat customer base for future business opportunities.
Attend regular networking events to help build brand awareness.
Partner with the Banquet & Culinary teams in providing a customer experience that exceeds the customers' expectations.
Effectively use sales resources and administrative staff.
Contribute to the health and strength of a dynamic team culture.
Communicate event details and requirements with and provide input to team members to execute events effectively.
Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand pillars.
Capture short turn around business.
Solicit, negotiate and confirm new and repeat business.
Will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions.
Coordinate all details to appear on each "Banquet Event Order."
Details to coordinate& service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing details.
Exercise excellent communication, presentation, organization, time management and listening skills.