Events Manager

Altitude Trampoline ParkFranklin, MA
2d

About The Position

Altitude Trampoline Park Franklin, MA is looking for energetic individuals with a passion for guest experience to join our management team! Our managers are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park employees and jumpers! The Events Manager organizes all aspects of special events, fundraisers and of course - birthday parties. We invest in the training of our party manager and equip them with everything they need to be successful.

Requirements

  • 1-2 years of supervisory or party event management experience
  • Majority of the hours worked will be evenings and weekends; averaging 35 hours plus
  • Professionalism and organizational skills are a must
  • Goal oriented self motivated leaders

Nice To Haves

  • Family entertainment and amusement park background are a plus

Responsibilities

  • Schedule, coordinate and manage special events, fundraisers and birthday party requests
  • Create a fun and enthusiastic environment for all guests
  • Organize and implement birthday activities
  • Supervise and schedule party staff
  • Handle guests' questions and concerns professionally and courteously
  • Maintain reservations and prepare reports
  • Oversee party and event experience
  • Maintains open communications with management of scheduled events
  • Develop and implement post event follow up
  • Assists and supports front desk staff on all related questions/concerns
  • Operates Point of Sale (POS) system including deposits and party transactions
  • Support sales and marketing plans in collaboration with leadership team
  • Follow safety and incident reporting guidelines
  • Provides or performs other services or duties as required by management
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