Events Manager

CSI

20h

About The Position

The Events Manager is responsible for planning and executing CSI’s key marketing events, including national and regional trade shows, customer‑facing events such as executive summits, the flagship customer conference, and internal events such as Sales Kickoff. This role partners closely with the Director of Events to translate strategic objectives into high‑quality, well‑executed events that drive business impact. The Event Manager manages day‑to‑day planning across multiple concurrent events and works cross‑functionally with Sales, Marketing, Product, and Leadership teams to deliver consistent, engaging experiences for customers and prospects. The Event Manager also collaborates with the Events Coordinator, providing direction and oversight across logistical planning to ensure timelines, vendors, and deliverables are executed seamlessly. As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition.

Requirements

Bachelor’s degree or equivalent experience
2–4 years of experience planning and managing events for a medium to large organization
Demonstrated experience coordinating trade shows, customer events, or flagship programs
Strong organizational skills with high attention to detail and the ability to manage multiple events simultaneously
Excellent written and verbal communication skills with experience working cross‑functionally
Ability to manage projects independently while collaborating effectively with stakeholders
Comfortable working in a fast‑paced environment with shifting priorities and deadlines

Responsibilities

Own the planning and execution of national, regional, and state‑level trade shows
Partner with the Events Coordinator to manage event logistics, including: Exhibitor kits, contracts, and show services Booth logistics, shipping, labor coordination, and installation/dismantle Vendor coordination and timeline management
Provide oversight to ensure all logistics are planned accurately and executed on time
Partner with Sales to align on event objectives, messaging, and on‑site engagement strategy
Lead pre‑event preparation, including internal communication, expectations, and team readiness
Support and guide lead generation strategy, including: Defining goals for booth engagement and lead capture Ensuring teams are equipped with the appropriate tools and clear expectations Aligning on qualification criteria and post‑event follow‑up approach
Oversee post‑event reporting and performance tracking, including: Lead capture results and data accuracy Event ROI and overall performance insights Key learnings and recommendations for future events
Support on‑site execution for key events, ensuring smooth operations and strong brand representation
Contribute to the planning and execution of customer conferences, executive events, and internal programs such as Sales Kickoff as needed
Maintain alignment with event budgets, timelines, and company brand standards