Events Manager

USA Lacrosse • Sparks, MD

16d • $60,500 - $66,000 • Hybrid

About The Position

USA Lacrosse is looking for an Events Manager to support the Director of Events and Events team in planning and executing USA Lacrosse events. You will get to work on all USA Lacrosse events from national competitions to ceremonies to regional programs to special events and initiatives. This role is critical in assisting with the management of timelines, event logistics, registration, and internal communication and coordination across all necessary internal departments. You will be an integral part, ensuring the planning and execution of all events is seamless, aligning with the organizational goals of the event with innovation, diversity, equity, and inclusion at its core. If you are an energetic "go-getter," super-organized with every detail accounted for who rolls up their sleeves and “gets in the weeds” with the team, this could be a great opportunity for you. We are looking for someone who strives to ensure events are executed as planned and attendees have an exceptional experience. If you want to work alongside of a team of experienced, passionate event planners who are dedicated to the Mission of growing the sport of lacrosse to create opportunity and access for all, keep reading!

Requirements

• 2 to 3 years of experience in event planning and/or management; previous work experience in the sports, entertainment, or hospitality industry a plus.
• Understanding of event logistics, vendor management, scheduling, and material tracking.
• Strong verbal and written communication skills to interact with internal teams, vendors, and event stakeholders.
• Intermediate to advanced computer skills, with working knowledge of Microsoft 365 products, including Outlook, Word, Excel, and PowerPoint.
• Enthusiastic go-getter with a "roll up your sleeves" and "get it done" attitude.
• Ability to work both independently and as part of a collaborative team in a fast-paced, hybrid, dynamic environment.
• Strong organizational skills, attention to detail, follow up/through skills, and ability to meet deadlines. This includes the ability to prioritize tasks and manage time effectively across multiple projects.
• Comfortable managing others and giving directions in an event setting.
• Proactive and resourceful thinker, able to handle event-related issues and troubleshooting problems during event execution.
• Excellent communication skills, including written, verbal, and interpersonal.
• Strong collaboration skills, including the ability to work with different types of personalities.
• Ability to exercise the appropriate level of discretion and judgment with the capability to maintain confidentiality of sensitive and proprietary information and materials.
• Ability to be flexible with your work schedule, including availability to work nights and weekends based on event needs. This may also include overnight travel for USAL events.
• Must possess a valid driver's license for domestic travel for USA Lacrosse events. This includes the ability to rent and drive a rental vehicle for business purposes.
• Willingness to learn about the sport of lacrosse and appreciate the need to develop, grow, and fuel the growth of the sport with diversity, equity, and inclusion in mind.
• Ability to align with USA Lacrosse's Mission, Vision, and Values and Strategic Plan to support our initiatives and organizational goals.

Nice To Haves

• Previous working experience for an association, non-profit, member based, or governing body a plus.

Responsibilities

• Builds and manages comprehensive event schedules, including game timelines, activation schedules, logistical details (i.e. hotel planning) and internal deliverables, ensuring alignment with department goals and venue operations.
• Manages the participant registration process and ongoing registration communications, providing timely updates to teams, vendors, and staff as needed. This includes escalating any issues as appropriate.
• Serves as a point of contact for venue partners during the planning phase and through event execution, including with the broader event team.
• Provides events input to the Marketing team on event details, timelines, and audience priorities, ensuring accurate promotional materials and communication rollouts are aligned with the goals of the event.
• Collaborates with the Partnership and Sponsorship team on partner deliverables, ensuring all necessary accommodations are made and proper planning is in place for accurate execution at the event. This includes raising any concerns in advance and troubleshooting with the appropriate parties at the event as necessary.
• Collaborates and communicates with the Event Coordinator regarding volunteer needs tied to services deliverables, ensuring appropriate coverage and direction leading into the event.
• Maintains and updates internal planning documents, including standard operating procedures (SOPs), production timelines, and shared trackers across events. This includes alerting the necessary parties if there are any concerns so they can be addressed in advance of the event.
• Serves as a liaison between the Events team and internal departments to ensure clarity on timelines, responsibilities, and priorities are clearly communicated.
• Manages customer service-related inquiries related to registration, team needs, and/or logistical questions, escalating concerns as needed while ensuring follow-through to provide a positive participant experience.
• Supports data collection efforts including attendance tracking, post-event surveys, and feedback loops across teams.
• Assists in the development of recap reports and helps document takeaways to be implemented in the future into SOPs, timelines, and planning tools.
• Supports a collaborative, team-first culture where open communication, proactive problem-solving, and clear follow-through are the norm.

Benefits

• USA Lacrosse offers a competitive benefits package including, but not limited to:
• Medical, Dental, and Vision insurance, offering multiple options for Medical and Dental (eligible the first of the month following 30 days of employment).
• Company paid Life and AD&D at one times an employee’s annual salary up to $50,000 and company paid Long Term Disability (LTD) at one year of employment.
• 403(b) retirement plan (eligible immediately upon hire), including a 4% employer contribution at one year of employment.
• Generous PTO, company paid holidays, bereavement, jury duty, and parental and maternity leave.
• Additional voluntary insurance options, such as supplemental benefits through Colonial and Nationwide pet insurance.
• Discounts on USA Lacrosse merchandise.
• Free onsite gym at HQ office.
• Free parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed