Events Assistant Manager

Meow Wolf•Denver, CO

8d•$62,613 - $70,440

About The Position

The Events Assistant Manager functions as the house manager/operational lead for the Events Department. Supporting the Events Manager, the Assistant Events Manager will serve as the contact for public events, concerts and private rentals of the exhibition and the concert venue. This position will require close attention to detail for the purpose of internal and external communication, staffing, costing, and contract administration. Hands-on management experience in a fast-paced ticketed environment is paramount to the administrative capacity for this role.

Requirements

High school diploma/GED required, Bachelor’s Degree or higher preferred
Minimum 3 years’ experience in music industry, event planning or operations in venue, entertainment, hospitality or attractions environment
Background and passion in music industry, event planning and/or hospitality management
Flexible and able to make changes quickly, efficiently, and effectively as needed.
Self-motivated and patient with yourself and others
Must be receptive to direction and perform well within a team environment
Able to assist in the management of multiple tasks and possess the intuition to make calm, solution-driven decisions in a fast-paced work environment
Creative problem-solving skills
Excellent oral and written communication skills
Excellent organizational skills with a strong attention to detail
Excellent interpersonal skills and a sense of humor
Adaptable to changing needs and possess the ability to take on new tasks
Ability to handle sensitive tasks accurately and confidently
Computer savvy and capable of learning new computer programs
Discreet and professional when handling sensitive information.
Must maintain the highest degree of confidentiality
Physical ability to walk, stand, take stairs/slides/elevators, and navigate the elements during the day and night.
Employee may be required to remain in a sitting or standing position for prolonged periods, and repeat motions that may include the wrists, hands, and/or fingers.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to lift up to 50 pounds at times.
The employee will comply with company and OSHA standard workplace safety protocols.
This is a full-time position that requires the ability to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

Assist in planning, organizing, launching and facilitating event execution.
Act as venue representative and services provider to private event clients, performing artists, crew members, tour managers and vendor partners.
Responsible for working with the assigned team to develop and maintain standard operating procedures around event planning process and execution.
Work in a managerial role with all of the event’s stakeholders, including operations staff, bar staff, security staff, production staff, and the touring party or event client before, during, and after the event meeting all needs to ensure the enjoyment and safety of guests, staff, and the touring party or event client.
Oversee and assist with load-in, optimal room set, and load-out.
Act as a stage hand and/or production assistant as needed.
Work with outside vendors to coordinate rentals, catering and activations.
Participate with Events Team to maximize programming, advancing and operations of events.
Work within agreed upon processes to communicate and execute events within larger exhibit operations.
Monitor the effectiveness of all internal and contracted staff members and provide assistance and direction where needed.
Execute all hospitality requirements by gathering goods and creating a welcoming environment in Green Rooms and Back of House.
Responsible for the upkeep of Green Rooms, hospitality inventory, supply of amenities and creating special touches.
Provide a 5-star hospitality experience for all artists and touring groups.
Track event revenue and financials.
Oversee ticket sales, bar sales, add-ons such as admission tickets, a/v, etc.
Execute settlements with touring parties and update private event invoices to capture accurate and complete event revenue.
Complete reports thoroughly and accurately as required.
Assist in collecting and tracking reimbursable expenses
Ensure that all incidents are addressed appropriately and effectively, and reported when necessary.
Attend company, department, and client/vendor planning meetings as assigned.
Provide assistance with any events produced by the Meow Wolf Events Department as requested.
Other duties as assigned.