Event Usher Representative

Mohegan Sun • Uncasville, CT

10d • Onsite

About The Position

This position is responsible for providing event information, fun pleasant experience, and safe environment before, during and after events. Primary Duties and Responsibilities includes but not limited to: Usher Ticket Taker will greet, guide, wrist band, scan tickets, and assists guests that are attending various events throughout the property. Secondary Duties and Responsibilities: Friendly and helpful assisting guests with questions, directions and event flow. Addresses guest’s issues, complaints or refers guests to a supervisor or above, as needed. Other assigned duties, as needed.

Requirements

• Must be able to effectively communicate in English
• Previous customer service experience or experience dealing with the public
• Good communication skills
• Good organizational and multi-tasking skills
• Friendly, positive and outgoing personality
• Knowledge of department policies and procedures
• Knowledge of the arena’s emergency evacuation plan
• Must be able to work in a high energy environment with smoke, loud noises and low lighting
• Must be able to lift up to 50 lbs.
• May be required to stand, walk and climb stairs for extended periods of time
• Must be able to work various shifts and flexible hours

Responsibilities

• Greet, guide, wrist band, scan tickets
• Assist guests that are attending various events throughout the property
• Assist guests with questions, directions and event flow
• Addresses guest’s issues, complaints or refers guests to a supervisor or above, as needed
• Other assigned duties, as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed