Event Technology Specialist (Remote)

Stagwell Global•Miami, FL

17h•Remote

About The Position

WHY YOU'LL DIG YOUR GIG In short, our purpose at TEAM is to blow people’s minds and steal their hearts with incredible brand experiences. We want you to help us help our brands do amazing, unprecedented, wildly creative things, creating moments that people never forget and that people will want to share with others. To make all that great work happen takes a lot of coordination and organization behind the scenes. WHO WE ARE TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards. Visit us online on our website, Facebook, Instagram, or Twitter. THE TEAM DIFFERENCE People may forget your witty hashtag and your latest campaign tagline, but they will never forget how you made them feel. That’s because what a brand does is much more important that what is says. Actions speak louder than advertising and marketing. Experiences are what create real connections that lead to brand love and that’s what we do at TEAM. We’re a fun, collaborative, hard working group with a great office environment who takes care of our employees, to ensure that both in work and in life you experience something greater. WHAT YOU WILL DO The Event Technology Specialist is a key member of TEAM and would be responsible for managing the technical infrastructure behind both in-person and virtual B2B tech experiences for a leading global cloud provider. This role blends technical expertise with creative problem-solving - overseeing event platforms, digital integrations, and attendee engagement systems that bring experiential activations to life. From building event websites and registration systems to configuring live-streaming tools and troubleshooting real-time technical issues, this position ensures a seamless, data-driven event experience for clients and attendees alike. This is not simply IT support. It is the fusion of technology, experience design, and operational excellence to deliver flawless, innovative event executions.

Requirements

Bachelor’s degree in Event Technology, Communications, Computer Science, or a related field.
Minimum of 5+ years of experience managing technical production for live, hybrid, or virtual events.
Proven ability to configure and manage event technology systems (registration, streaming, CRM, analytics, etc.).
Strong technical troubleshooting and problem-solving skills with the ability to stay composed under pressure.
Identity and tracking skills, specifically SSO/SAML/OAuth familiarity; basic JS/HTML for tags/pixels.
Strong project management skills.
Excellent communication and collaboration skills, with a service-oriented mindset.
Ability to travel as needed for on-site technical setup and event support.
Virtual desktop setup Is required; no new software purchases required.
Proficiency with Google Workspace, Microsoft Office, project tools (e.g. Asana/Smartsheet) and presentation design platforms.

Nice To Haves

Experience with event platforms such as Cvent, Hopin, ON24, Swoogo, or similar tools preferred.
Familiarity with website CMS systems and basic HTML/CSS a plus.

Responsibilities

Manage all technical aspects of in-person and virtual event programs, ensuring smooth system integration and flawless execution.
Configure and maintain event registration, ticketing, and attendee engagement systems across multiple platforms.
Build and manage event websites, landing pages, and digital experiences aligned with the marketing campaign guidelines.
Integrate and oversee third-party event technology tools (e.g., streaming platforms, CRM systems, analytics dashboards).
Monitor system performance during events and proactively troubleshoot any technical issues in real time.
Ensure secure and accurate data flow between platforms, providing technical support to both internal teams and clients.
Partner with event producers and business stakeholders to understand event goals and outline technology requirements.
Collect, monitor, and analyze event performance and attendance data to generate actionable insights.
Recommend appropriate tech solutions for registration, virtual platforms, mobile apps, engagement tools, lead retrieval and analytics.
Analytic outputs such as attendance vs. registration, funnel, watch-time, engagement dashboards.
Create post-event technical reports summarizing engagement metrics, platform performance, and optimization opportunities.
Continuously evaluate emerging technologies to enhance event innovation and efficiency.
Partner closely with Producers, Account Teams, and Creative to align technology solutions with overall event strategy.
Support internal training and knowledge sharing on new tools and platforms.
Collaborate with external vendors and platform partners to manage integrations and ensure technical consistency.
Train or support the training of speakers, exhibitors, and Internal team members on using technology tools.
Uphold data privacy and cybersecurity best practices across all systems.
Ensure technical operations adhere to marketing campaigns, legal, and accessibility standards.
Maintain accurate documentation of event systems, configurations, and processes.