TX - On Site - Event Talent & Staffing Manager

A & Associates•Dallas, TX

6d•Onsite

About The Position

A & Associates is seeking an experienced, service-driven on-site Events Recruiting & Staffing Manager to lead recruiting and on-site operations for our Events Division in the Dallas, Texas market. This role is uniquely positioned for a professional who thrives both behind the scenes recruiting talent and on the ground managing live events. The ideal candidate is a hands-on leader with a strong background in staffing, recruiting, and hospitality/food service or catering, who understands what service excellence looks like in real time and can hold teams accountable to delivering it and is willing to cover our event territory that includes Arlington & Dallas. This role requires bilingual fluency, exceptional people leadership skills, and the ability to ensure associates represent A & Associates and our clients with professionalism at all times.

Requirements

Minimum 3 years of staffing or recruiting experience
Demonstrated experience in events, hospitality, food service, catering, or customer-facing operations
Prior experience supervising staff in live, fast-paced environments strongly preferred
Experience working flexible schedules, including evenings and weekends
Bilingual (English/Spanish) – required
Exceptional customer service and interpersonal skills
Strong leadership and team-building abilities
Ability to assess service quality and staff performance in real time
Excellent verbal and written communication skills
Strong organizational, analytical, and problem-solving skills
Ability to multitask and prioritize effectively in a fast-paced environment
Comfortable working independently and making on-the-spot decisions
Computer literacy required
Standard office hours are Monday through Friday; however, this position requires flexibility, including evenings and weekends, based on event schedules.
Travel is required and reimbursed.

Nice To Haves

College degree in a related field preferred (not required)
Food & Beverage safety
Proficiency in Microsoft Word, Excel, and Outlook preferred

Responsibilities

Build, develop, and maintain a high-quality talent pipeline specifically for sporting, entertainment, and large-scale events
Recruit, interview, onboard, and deploy event staff including hospitality, food service, catering, and event support personnel
Lead and manage on-site event operations, including: Staff check-in / clock-in Assignment placement Quality-of-service monitoring during events Staff clock-out and post-event reporting
Serve as the primary on-site representative of A & Associates during assigned events
Supervise associates during live events and ensure service delivery meets client expectations and brand standards
Evaluate associate performance in real time and take corrective action as needed
Ensure associates adhere to dress code, conduct, and service protocols
Build and lead a reliable, professional, and scalable event staffing team
Partner closely with internal leadership to forecast staffing needs and plan recruitment accordingly
Train staff prior to events and provide refresher training as required
Manage timekeeping, attendance, and staff evaluations
Coordinate job fairs, hiring events, and recruiting initiatives with management
Maintain strong client relationships through consistent communication and service excellence
Consistently exceed client and associate expectations
Recruit, source, interview, and select candidates aligned with event and hospitality staffing needs
Maintain accurate documentation of associate work history, attendance, evaluations, and assignments
Conduct quality assurance checks during events to ensure service standards are met
Provide coaching, mentoring, and immediate feedback to associates
Address on-site issues professionally and promptly
Ensure compliance with company policies and applicable employment laws
Support recruiting metrics and activity goals including interviews, placements, and team readiness
Collaborate with management on staffing strategy and workforce planning
Assist in the creation and approval of job descriptions for event roles
Research and recommend new recruiting sources for event-specific talent
Train associates on timekeeping procedures and expectations
Support payroll accuracy by coordinating time submission and approvals
Participate in community, professional, and recruiting events
Tour client event venues to gain full understanding of service expectations and logistics