Event Store Manager

Rally House • Ann Arbor, MI

11d • $60,000 - $75,000

About The Position

Rally House is seeking an Event Store Manager. The Event Store Manager is responsible for overseeing essential business duties related to the day-to-day operations in the ir designated store as well as all events associated with that location . Event Store Managers support a fast paced, complex environment ; specifically in the areas of sales objectives , customer service, staffing, employee relations, management, payroll and operating expenses , ensuring loss prevention and executing merchandise presentations. Event Store Managers possess the responsibility of leading and organizing the ir team to ensure support around both store and event assignments. Event Store Manager’s utilize standard operating procedures , tools and checklists to provide clear direction and communication among the leadership team and among team members to challenge, motivate and drive the team’s results . This role clearly communicates all necessary business, team member, and customer updates using the communication tools availabl e . The Event Store Man a ger organizes, delegates, prioritizes , meets deadlines and follow -up on all activities related to the store and events to ensure exemplary operations. It is the Event Store Man a ger’s responsibility is to ensure that all company policy and procedures are understood and practiced to keep operations game day ready.

Requirements

• Excellent organization skills with the ability to plan and execute tasks efficiently
• Excellent problem-solving skills and ability to use sound judgement
• Excellent project management and prioritization skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio) suites and CAD programs
• Strong networking, recruiting, training, visual merchandising and operational skills.
• Superior communication skills both written and verbal, that communicate clear, effective messages
• Minimum 5 - 7 years experience in retail
• Minimum 2 - 5 years store management and coaching and developing others
• Ability to travel up to 2-weeks at a time during events, up to 75% of year
• Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors.
• Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds.
• The position also requires the ability to work in, on, around, over and under fixed equipment and ladders.

Nice To Haves

• Associates or Bachelor’s degree preferred
• Event planning experience preferred
• Sports enthusiast preferred.

Responsibilities

• Staffing; recruiting, scheduling, leadership and coaching, training and development, team building
• Customer service; ensures customer remains the top priority, customer satisfaction; promptly and politely responds to inquiries and requests for support
• Deliver results, inventory control, sales; forecasting, generation, payroll management
• Store presentation; meets Rally House visual standards, floor moves and merchandising; organizing, game-planning and execution, store cleanliness, safety and security
• Organize off-site events; staffing for game day leadership, community engagement and exposure, simultaneously manages store and events, product assessment and recommendations; partnership with buying team

Benefits

• exclusive store discount
• competitive benefits package with flexible PTO
• 401k match
• parental leave
• opportunity to travel and receive continued development opportunities as a leader of our store management teams

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees