Event Store Manager

Rally House

12d•$60,000 - $75,000

About The Position

Rally House is seeking an Event Store Manager. The Event Store Manager is responsible for overseeing essential business duties related to the day-to-day operations in their designated store as well as all events associated with that location. Event Store Managers support a fast paced, complex environment; specifically in the areas of sales objectives, customer service, staffing, employee relations, management, payroll and operating expenses, ensuring loss prevention and executing merchandise presentations. Event Store Managers possess the responsibility of leading and organizing their team to ensure support around both store and event assignments. Event Store Manager’s utilize standard operating procedures, tools and checklists to provide clear direction and communication among the leadership team and among team members to challenge, motivate and drive the team’s results. This role clearly communicates all necessary business, team member, and customer updates using the communication tools available. The Event Store Manager organizes, delegates, prioritizes, meets deadlines and follow-up on all activities related to the store and events to ensure exemplary operations. It is the Event Store Manager’s responsibility is to ensure that all company policy and procedures are understood and practiced to keep operations game day ready.

Requirements

Excellent organization skills with the ability to plan and execute tasks efficiently
Excellent problem-solving skills and ability to use sound judgement
Excellent project management and prioritization skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio) suites and CAD programs
Strong networking, recruiting, training, visual merchandising and operational skills.
Superior communication skills both written and verbal, that communicate clear, effective messages
Minimum 5 - 7 years experience in retail
Minimum 2 - 5 years store management and coaching and developing others
Ability to travel up to 2-weeks at a time during events, up to 75% of year
Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors.
Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds.
The position also requires the ability to work in, on, around, over and under fixed equipment and ladders.

Nice To Haves

Associates or Bachelor’s degree preferred
Event planning experience preferred
Sports enthusiast preferred

Responsibilities

Staffing; recruiting, scheduling, leadership and coaching, training and development, team building
Customer service; ensures customer remains the top priority, customer satisfaction; promptly and politely responds to inquiries and requests for support
Deliver results, inventory control, sales; forecasting, generation, payroll management
Store presentation; meets Rally House visual standards, floor moves and merchandising; organizing, game-planning and execution, store cleanliness, safety and security
Organize off-site events; staffing for game day leadership, community engagement and exposure, simultaneously manages store and events, product assessment and recommendations; partnership with buying team