Event Manager

The Nashville Predators Hockey Club•Nashville, TN

20h

About The Position

Produce, manage and execute events including, but not limited to, the following: Nashville Predators Hockey Games. Concert and Live Productions. Award Shows & Conferences. Nashville Predators and Bridgestone Arena Ancillary Events, both inside and outside of the facility. Sales, Sponsorship, Community Relations, and Marketing Meetings & Events. Participate and communicate information in event production meetings with department representatives in order to successfully execute fulfillment for all event needs of the client, the venue and the patron. Working knowledge and understanding of Riders and Production Documents for concerts and Live Productions. Evaluate Rigging Overlays for Concerts & Live Productions ensuring Production Staff are in contact with local labor and secure engineering evaluations and bridle plans through outside vendor (if necessary). Develop event documents to effectively communicate with all departments regarding operational needs. Serve as an overall resource to all departments for the assigned event. Determine proper staffing levels according to event requirements and general facility security and safety. Ensure production requirements, event estimates, and final billings are completed timely Maintain post event summaries and correspondence as required for all events. Act as liaison between the client and facility reassuring that all requirements are met and facility rules, regulations and policies are adhered to. Provide quality customer service to facility staff, clients, and the general public. Work alongside the Front of House Coordinator on customer service initiatives and follow up requests for events as necessary. Perform front of house operations as the Front of House Manager for events not in the Guest Services prevue. Manage complaints and related issues with the public and clients involving tickets, seating, concessions, arena presentation and operations. Possess a team player mentality and easily adapt to changes in a multi-client environment. Establish and maintain relationship with arena rental vendors, managing billing and ticket trades.

Requirements

Four (4) year Bachelor’s degree in a related field from an accredited college or university.
Three (3) to five (5) years of related experience in the meeting planning or event planning industries.
Equivalent combination of education and experience may be taken into consideration.
Proven ability to develop, organize and communicate event documents for the staging of large-scale public events.
Effective communicator and decision-maker in a high-pressure, fast-paced work environment.
Ability to organize, plan, and prioritize daily workloads.
Proven ability to meet stringent deadlines through multi-tasking, and ability to work effectively in high-pressure situations.
Skilled in establishing strong customer relations and meeting or exceeding customer needs and expectations.
Computer proficiency in Microsoft Office and basic office equipment.
Possess a valid driver’s license, possess a suitable driving history and be insurable by Powers Management’s insurance carrier.
As a condition of employment, qualified applicant will be subject to a background check, including criminal history, driving history, previous employment verification and character references.

Nice To Haves

Knowledge of computer aided design programs (CAD) such as AutoCAD, Vectorworks, or TurboCAD preferred.

Responsibilities

Produce, manage and execute events
Participate and communicate information in event production meetings
Evaluate Rigging Overlays for Concerts & Live Productions
Develop event documents to effectively communicate with all departments regarding operational needs.
Serve as an overall resource to all departments for the assigned event.
Determine proper staffing levels according to event requirements and general facility security and safety.
Ensure production requirements, event estimates, and final billings are completed timely
Maintain post event summaries and correspondence as required for all events.
Act as liaison between the client and facility
Provide quality customer service to facility staff, clients, and the general public.
Work alongside the Front of House Coordinator on customer service initiatives and follow up requests for events as necessary.
Perform front of house operations as the Front of House Manager for events not in the Guest Services prevue.
Manage complaints and related issues with the public and clients
Establish and maintain relationship with arena rental vendors, managing billing and ticket trades.