Houston Event Staff & Security

5 STAR Event Services•Houston, TX

1d•Onsite

About The Position

5 STAR Event Services is looking for fun and safety people to join their guest services team for upcoming sports & music events for permanent PART TIME, hourly employment. Event Staff and Security Officers are responsible for the safety and comfort of all clients, guests and other employees. 5 STAR Event Services is a specialty Event Security/Staff provider specializing in the sports and entertainment industries. Since 2000, their security officers, and event staff personnel have delivered industry leading service to fans at more than 42,000 events in Houston, Austin, and San Antonio, Texas. Their clients include MLS & NWSL Soccer, NCAA Football, NASCAR, Formula 1, MotoGP, AHL Hockey, G League Basketball, stadiums, arenas, theaters, symphonies, festivals, conventions, and more.

Requirements

High School diploma or GED equivalent
At least 18 years of age
Reliable forms of communication and transportation
LEVEL 2 SECURITY LICENSE (Level II Training & Exam provided for free. All applicants are required to apply, pass exam, submit to fingerprinting, and criminal background check.)
A strong customer-service attitude and professional appearance
Possess excellent written and oral communication skills
The ability to understand and interpret credentials, documents, signs, rules, policies, and instructions
The ability to communicate effectively with clients, patrons and other employees
The ability to multi-task, cross-train and learn new skills quickly
The ability to remain calm and level-headed under high-pressure situations

Responsibilities

Enforce and uphold the integrity of public and private areas of the job location
Monitor entry and exit points to specific areas
Perform routine search/inspection procedures including bag checks and screening of guests and their tickets, credentials, etc. prior to guest entry to ensure that no prohibited items enter
Greet and direct guests to seating areas and various services
Maintain open and smooth access routes of patron/vehicle walkways
Receive and act on complaints from patrons according to policies and procedures
Enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity
Aide in the direction of orderly evacuation of the building during emergencies
Provide security escorts per event requirements