Event Set up Supervisor

Omni Hotels & Resorts•Frisco, TX

31d

About The Position

Omni PGA Frisco Resort & Spa Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools—including an adults-only rooftop infinity pool—plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable. This team member will ensure proper set up of meeting and Banquet facilities by communicating effectively to associates and handling guest requests on the floor.

Requirements

2+ years' experience in a banquet leadership role in a high volume, upscale Hotel.
Must have exceptional guest service skills.
High School Diploma required.
Must be willing to work a flexible schedule, including weekends, holidays and evenings.
Must have excellent interpersonal and communication skills.
Must have a strong attention to detail, be able to make quick decisions and possess good judgment
Ability to multitask and portray a friendly demeanor in a fast-paced environment.
Must consistently demonstrate a teamwork-oriented and positive attitude.
Must be able to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.
Must be able to push, pull, stoop, bend and lift items of significant weight.

Responsibilities

Directly responsible for the daily supervision of the banquet housepersons.
Inspects each function room prior to the event to ensure that both the client's needs are fulfilled, and the hotel standards are met.
Respond to last-minute requests and communicate changes to appropriate departments.
Must follow all details as described on Banquet Event Orders (BEO’s).
Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided and noted on BEO.
Reviews daily worksheet and assigns specific duties to each banquet Houseperson.
Inspects each function room prior to, and during breaks to ensure that all requirements reflected on the daily worksheets are met.
Walls, baseboards, and light fixtures cleaned.
Room to be vacuumed thoroughly.
Drapes to be hung properly.
Lighting and temperature control to client's request.
Banquet equipment.
Tablecloths and skirting to be cleaned and pressed.
Uniformity among all set-ups in accordance.
Ensures that cleanliness and order of all storage and back of house areas is to ensure a productive, safe and energy conserving work environment.
Ensures the proper use and storage of all Convention Services equipment. Establish preventative maintenance schedules for same equipment.
Responsible for adhering to hotel policies and procedures, and upholding team adherence to all safety-related associate trainings.
Provides, in conjunction with the Director of Banquets, the necessary training for each banquet housemen - follows through to ensure that all housemen consistently maintain high-quality standards.
Ensures that all unused rooms are set to department’s standards.
Attend department meetings and other company required trainings.
Complete other duties as assigned by management.