ASM Global-posted 3 months ago
Part-time • Entry Level
Toledo, OH

The Event Services team is responsible for coordinating and executing events held at the Glass City Center and Huntington Center. This role involves collaborating with event organizers, vendors, and internal departments to ensure seamless event operations. The position requires support in planning and executing event logistics, including setup, breakdown, and coordination of event resources. Excellent customer service is essential, as the individual will address inquiries and resolve issues for event organizers, clients, and attendees. Additional responsibilities include assisting with pre-event and post-event activities, contributing to the development of event-related materials, conducting site visits, and staying informed about industry trends. The role may also involve performing other duties as assigned by the Event Services team.

  • Assist the Event Services team in coordinating and executing events held at the Glass City Center and Huntington Center.
  • Collaborate with event organizers, vendors, and internal departments to ensure seamless event operations.
  • Support the planning and execution of event logistics, including setup, breakdown, and coordination of event resources.
  • Provide excellent customer service to event organizers, clients, and attendees, addressing inquiries and resolving issues in a timely and professional manner.
  • Assist with pre-event and post-event activities, such as event scheduling, contracts, permits, and event documentation.
  • Contribute to the development and maintenance of event-related materials, such as event guides, floor plans, and technical specifications.
  • Assist in conducting site visits and inspections to ensure venue readiness and compliance with safety regulations.
  • Research and update daily calendar reports.
  • Assist in the drafting, proofreading, and processing of reports and related documents.
  • Support the implementation of event policies and procedures to ensure the smooth functioning of events.
  • Stay informed about industry trends, best practices, and emerging technologies relevant to event services.
  • Perform other duties and tasks as assigned by the Event Services team.
  • Must be available to work a minimum of 20 hours per week.
  • Strong oral and written communication skills.
  • Ability to work independently, exercising judgment and initiative.
  • Maintain effective working relationships with clients, employees, exhibitors, patrons, and others.
  • Follow oral and written instructions and communicate effectively with others.
  • Maintain and handle confidential information.
  • Ability to work extended and/or irregular hours including nights, weekends, and holidays, as needed.
  • Currently pursuing a degree in Event Management, Hospitality, Business Administration, Sports Management, or a related field.
  • Familiarity with event planning concepts, industry practices, and customer service principles.
  • Commitment to sustainability.
  • Recognition programs.
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