Event Server

Boyne Resorts•Harbor Springs, MI

2d•Onsite

About The Position

The Highlands at Harbor Springs is one of northern Michigan’s premier four-season resort destinations, featuring championship golf on the Arthur Hills, Donald Ross Memorial, and Moor courses, along with exceptional dining, lodging, and private event experiences. The Events Server plays a vital role in delivering elevated hospitality during weddings, corporate gatherings, golf tournaments, private parties, and resort social events. Working under the direction of the Banquet & Events Manager, the Events Server ensures that every guest experience reflects the resort’s commitment to excellence, warmth, and attention to detail. Team Member Perks: Free Golf and Ski Passes – Enjoy outdoor activities with free access for you and your family. Downhill Mountain Bike Park Pass – Complimentary access for biking enthusiasts. Dining Discounts – Receive 25% off at Boyne restaurants. Resort Discounts – Save 30% on spa treatments and other services at Boyne Resorts. Free Water Park Passes – Access to Avalanche Bay Water Park. Lodging Discounts – Special rates for friends and family. Tuition Reimbursement – Support for continuing education. Housing Availability – First-come, first-served team member housing. Health Insurance – Available for Full-Time Year-Round Team Members. AllyHealth – Access to health services for all employees. Visit our website for all of our amazing perks, view testimonials, and more! Employment at The Highlands | The Highlands Our Core Values: LEADS by Serving At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest. Long-Term Thinking Excellence in Execution Attitude is Everything Develop Create People Serve our team members first so they can, in turn, serve our guests and community

Requirements

Ability to lift 50+ lbs.
Must be available weekends, weeknights, and holidays
Must either possess ServSafe certification or obtain it upon hire

Nice To Haves

Prior server experience is helpful but not required.

Responsibilities

Set banquet and event rooms according to event orders, including linens, place settings, centerpieces, glassware, and signage.
Attend pre-event briefings and review Banquet Event Orders (BEOs) to understand service flow, menu details, and special requests.
Coordinate with the kitchen and bar teams to ensure timely readiness of all food and beverage items.
Inspect all table settings for accuracy, cleanliness, and presentation standards prior to guest arrival.
Greet guests warmly and professionally upon arrival; assist with seating as directed.
Provide attentive, courteous service throughout each course of plated dinners, buffets, receptions, and hors d’oeuvres service.
Serve food and beverages promptly and in proper sequence; clear courses efficiently without interrupting guest experience.
Respond knowledgeably to menu questions and communicate any dietary restrictions or allergen concerns to the culinary team.
Pour and refill water, wine, coffee, and non-alcoholic beverages as appropriate throughout service.
Monitor guest satisfaction throughout the event and proactively address any needs.
Clear and reset tables following established breakdown procedures after each event.
Transport used dishware, linens, and equipment to appropriate service areas promptly and safely.
Clean and sanitize service stations, storage areas, and event spaces to resort standards.
Inventory and properly store all event equipment, linens, and supplies following each function.
Work collaboratively with kitchen, bar, and event coordination staff to ensure seamless service execution.
Adhere to Michigan Liquor Control Commission regulations regarding responsible alcohol service.
Follow all food safety, sanitation, and health code requirements as outlined by state and local regulations.
Maintain a neat, professional appearance consistent with resort uniform and grooming standards.
Attend required pre-season and ongoing training sessions.

Benefits

Free Golf and Ski Passes – Enjoy outdoor activities with free access for you and your family.
Downhill Mountain Bike Park Pass – Complimentary access for biking enthusiasts.
Dining Discounts – Receive 25% off at Boyne restaurants.
Resort Discounts – Save 30% on spa treatments and other services at Boyne Resorts.
Free Water Park Passes – Access to Avalanche Bay Water Park.
Lodging Discounts – Special rates for friends and family.
Tuition Reimbursement – Support for continuing education.
Housing Availability – First-come, first-served team member housing.
Health Insurance – Available for Full-Time Year-Round Team Members.
AllyHealth – Access to health services for all employees.