Event Sales Supervisor

Loveland Living Planet Aquarium Jobs•Draper, UT

12h•Onsite

About The Position

The Event Sales Supervisor is responsible for leading the daily execution of event sales and personally driving high-value and VIP bookings for Loveland Living Planet Aquarium. This role serves as the department’s primary closer for complex, premium, and strategically important clients while overseeing the sales pipeline and performance of Event Sales team. Operating within the strategic direction, pricing structure, and revenue goals established by the Director of Event Sales & Experiences, the Event Sales Supervisor ensures strong pipeline movement, consistent follow-up, high conversion rates, and exceptional client service. This is a hands-on sales leadership role requiring both personal production and team oversight.

Requirements

4–6+ years of progressive event sales, hospitality sales, or venue-based revenue experience
Demonstrated personal sales production and closing success
Experience handling high-value or complex client accounts
Strong CRM proficiency and disciplined pipeline management skills
Excellent negotiation, presentation, and client communication abilities
Ability to manage multiple concurrent opportunities in a fast-paced environment

Nice To Haves

Experience mentoring or leading sales staff preferred

Responsibilities

Serve as the primary sales leader and top revenue producer for the department
Ensure revenue targets are achieved through direct selling and team oversight
Re-engage stalled opportunities and implement strategies to maximize close rates.
Personally manage and close VIP clients, corporate accounts, premium weddings, and high-revenue opportunities
Lead negotiations and serve as the primary sales contact for complex or sensitive accounts
Conduct venue tours, presentations, and follow-up communications for priority prospects
Oversee the day-to-day event sales pipeline to ensure timely responses, accurate proposals, and consistent follow-up
Assign and funnel leads to Event Sales Coordinators based on event scope, complexity, and workload capacity
Monitor inquiry flow, proposal turnaround times, and booking pace to maintain strong pipeline health
Coach and support Event Sales team to improve responsiveness, proposal quality, and closing effectiveness
Conduct routine pipeline review meetings and provide tactical guidance to move opportunities forward
Serve as the escalation point for sales-related client issues
Ensure CRM data accuracy, including lead source tracking, revenue projections, activity documentation, and next steps
Maintain disciplined sales processes and ensure compliance with established sales standards
Collaborate with the Director of Event Sales & Experiences to provide accurate booking forecasts and identify emerging sales trends
Escalate risks, large-scale opportunities, or strategic accounts to the Director as appropriate
Ensure smooth transition of booked events to the operations team through complete documentation and clear internal communication
Maintain accountability for overall pipeline health and revenue forecasting accuracy