We are looking for people with an interest in travel but more importantly committed to providing a 7 star customer experience to our amazing customers. We want to grow our current MICE team with brilliant people who are passionate about working in a collaborative environment and who want to make a difference. What you’ll do Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the AM teams. The Event Sales Specialist will be responsible for managing predominantly smaller-scale projects and mid-yielding opportunities, focusing primarily, but not limited to, supporting long-tail and SMB accounts globally. Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation terms including site inspections (as relevant and appropriate) Coordinate operational process with the cross-collaboration of the wider Perk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner Supporting sales conversations in conjunction with SE’s and ESE’s for discovery purposes and helping potential customers understand our services. Providing Perk customers with suitable options and suggestions of the best way to meet their event or group travel requirements Handling of all conferences, events, groups, incentives and meetings worldwide Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process; Processing responses to clients within the companies agreed service level agreements; To be aware of and act in accordance with all Company Quality Standard and Procedures To actively get involved in the process operated by the company and make suggestions on possible improvements; To be part of the team and actively help and assist colleagues as needed; To maximise on every opportunity generating additional revenue streams across all regions to support achieving overall Perk revenue targets and drive profitability To service successfully and at a high level MICE & Groups as Perk add-on-services
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed