Event Sales Manager
About The Position
The Event Sales Manager is responsible for selling, coordinating, and servicing events for both in-house groups and external clients. This role focuses on event sales, banquet food and beverage sales, and event planning, while ensuring exceptional customer service throughout the entire event lifecycle. Key responsibilities include selling banquet and catering services, menu planning, agenda development, and coordination of hotel meeting and event services. The Event Sales Manager will review and manage event contracts, and facilitate clear communication with hotel departments before, during, and after events to ensure seamless execution and high service standards. Additional duties include conducting site inspections, maintaining strong client relationships, and collaborating closely with the sales, catering, and event operations teams to drive revenue and client satisfaction. This is a non-exempt management position and is eligible for overtime pay in accordance with California wage and hour laws.
Requirements
- Bachelor’s degree and/or 2+ years of hotel sales experience.
- 1 year food and beverage experience.
- Strong understanding of negotiation and interpretation of contracts.
- Developed business communication skills, both written and verbal.
- Advanced proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook for efficient event management and sales reporting.
- Confident and professional appearance.
- Proactive sales approach, assertive and fast paced, driven to succeed.
- Execute and support Hotel Customer Service Standards and Hotel’s Brand Standards.
- Understanding of respective market segment, competitor’s strengths, weaknesses, economic trends, supply and demand.
- Work well under pressure.
- Time management skills. Being able to work on multiple projects with desired outcome for each.
- Ability to communicate effectively with public and other employees.
- Creativity in designing events.
- Working knowledge of banquet department (sets, AV equipment, scheduling, menu planning).
- Ability to design menus in conjunction with the culinary department to maximize operating profit.
- Proven experience with leading Hospitality Sales CRM systems, including Delphi, Daylight, Marriott CI/TY, and Starwood ISAC, demonstrating advanced digital sales technology competence.
Responsibilities
- Selling banquet and catering services
- Menu planning
- Agenda development
- Coordination of hotel meeting and event services
- Review and manage event contracts
- Facilitate clear communication with hotel departments before, during, and after events
- Conducting site inspections
- Maintaining strong client relationships
- Collaborating closely with the sales, catering, and event operations teams to drive revenue and client satisfaction
Benefits
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
