Event Sales Manager

Hyatt Hotels Corp.•Washington, DC

37d

About The Position

Join us for this incredible opportunity to be part of our Sales and Events team as our Events Manager at Park Hyatt Washington! Not only will you be a part of an elite luxury service team, but you will get to be part of a company that earned the 3rd spot on Fortune's 2023 Most Admired Companies list! At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Event Manager is an individual who has experience in the sales process and function of a hotel. This person has an assigned quota and is also responsible for handling both local catering and group sales groups. This position is responsible for solicitation of new business, handling inquiries, and servicing converted groups. The Event Sales Manager is responsible for selling and servicing Corporate and Social events with or without sleeping rooms and ensuring group and meeting planner satisfaction. This position will require experience with contract negotiations, event planning, menu selection, and servicing groups as it relates to catering and convention services. Primary sales efforts are in Banquet Food & Beverage, Meeting Room Rental, menu upsells, and special VIP requests. Duties also include contract review and facilitating communication before, during, and post event with pertinent hotel staff to ensure a high level of service. This individual will also be responsible for preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizing Hyatt systems to provide Banquet Event Orders and generate group billing estimates, and coordinating customer service requests required by the client. Event Sales Managers will also conduct hotel tours, maintain strong customer relationships, participate and may lead event meetings, sales, and other staff meetings. The Events Manager also works as a team member with the sales and catering staff and in close contact with assigned Administrative Assistant and other support staff. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Requirements

A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge
Candidates should be extremely detail oriented and organized
A minimum of 1-3 years of hotel sales or comparable experience preferred

Nice To Haves

Candidate has completed PSS
Experience with luxury weddings/social events/fine dining
Completion of a Hyatt Corporate Management Training Program or equivalent training
Selling, negotiating, business writing and presentation skills training

Responsibilities

Solicitation of new business
Handling inquiries
Servicing converted groups
Selling and servicing Corporate and Social events with or without sleeping rooms
Ensuring group and meeting planner satisfaction
Contract negotiations
Event planning
Menu selection
Servicing groups as it relates to catering and convention services
Banquet Food & Beverage sales
Meeting Room Rental sales
Menu upsells
Special VIP requests
Contract review
Facilitating communication before, during, and post event with pertinent hotel staff
Preparing and presenting effective proposals
Maintaining well organized documentation and reports
Utilizing Hyatt systems to provide Banquet Event Orders and generate group billing estimates
Coordinating customer service requests required by the client
Conduct hotel tours
Maintain strong customer relationships
Participate and may lead event meetings, sales, and other staff meetings
Team member with the sales and catering staff
Close contact with assigned Administrative Assistant and other support staff