Event Sales Manager

ASM GlobalWilmington, NC
3dOnsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Managed by Legends Global, the Wilmington Convention Center – the largest convention center on the North Carolina coast – is a one-of-a-kind downtown waterfront venue with flexible, LEED-certified spaces, modern amenities, and a dedicated team for logistics, catering, and audio visual. THE ROLE The Event Sales Manager will actively solicit and secure new and repeat event sales bookings across defined markets to meet and exceed sales goals.

Requirements

  • Minimum two years of event sales, catering sales, event services or another similar environment.
  • Strong organizational and time management skills with the ability to prioritize, take initiative, and meet deadlines.
  • Proven ability to develop and apply effective sales strategies and techniques.
  • Able to collaborate effectively with all levels of staff in a team-oriented environment.
  • Demonstrate adaptability and a positive attitude to support cross-departmental communication and alignment with company culture.
  • High integrity with strict adherence to sales protocols.
  • Consistently demonstrate a strong commitment to hospitality.
  • Proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams).
  • Able to learn and effectively perform duties utilizing industry software programs; Momentus Elite or similar booking/CRM a plus.
  • Familiarity with video conferencing tools (e.g., Zoom, Microsoft Teams).
  • Ability to work standard business hours, with occasional evenings/weekends.
  • Professional appearance required as a representative of the Wilmington Convention Center.
  • Valid driver’s license

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience equivalency considered in lieu of degree requirements.
  • Able to learn and effectively perform duties utilizing industry software programs; Momentus Elite or similar booking/CRM a plus.

Responsibilities

  • Qualify leads promptly and professionally, make sales calls, conduct site tours, give presentations, engage prospective and repeat clients across assigned markets, both on-site and off-site.
  • Create regular correspondence and communicate with clients as needed.
  • Quote rates, prepare proposals, presentations, and license agreements with accuracy and within deadlines.
  • Abide by approved pricing guidelines, booking policies, and standard operating procedures.
  • Consult and collaborate with Sales and Catering Sales to optimize event booking placement and achieve business goals.
  • Participate in weekly sales meetings to discuss prospects, booking updates, goals, and align sales strategies and priorities.
  • Attend weekly Production meetings and relay client needs to staff.
  • Maintain accurate and up-to-date account and event records with proper documentation within the online booking system; maintain leads pipeline records.
  • Foster collaborative relationships with the CVB, hotels, and industry/community partners to source/convert leads; attend select networking/industry events as assigned.
  • Ensure accuracy, professionalism, and highest level of customer service in all communications, interactions and work products.
  • Participate in team events and activities.
  • Monitor industry trends and competitor activity to maintain a competitive edge.
  • Other duties assigned by the Senior Sales and Marketing Manager.

Benefits

  • Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
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