Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Deloitte University Hotel & Conference Center - Benchmark Hospitality - High-end private hotel and conference center called Deloitte University. Closed to the public. - 1,400 hotel rooms - all single occupancy, no suites. - Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants. - 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms. - Fitness Center, jogging trails and sports fields (all available to our associates to use!) - All professional clientele. No weddings, holiday parties, school groups, or other social-type events. - Located in Westlake, Texas - near Keller, Southlake, and Roanoke. - For more information about our property, check our website: BenchmarkHotelDFW.com - Property is managed by Benchmark Hospitality at Deloitte University. What you will have an opportunity to do: BASIC FUNCTION: The Event Resource Manager is responsible for overseeing the delivery methods for assigned programs on-site from pre-planning to materials receiving/inventory/shipping, technology and room set for Programs/Events/Meetings. Manage the execution of all details of programs which include planning, day to day coordination, servicing of groups, pop up events, group departures and event wrap up while understanding the delivery strategies and goals of programs in house. Status: Full Time Payrate: $21.60 ESSENTIAL FUNCTIONS: Manage all aspects of program materials and event execution, including pre-planning, preparation, onsite responsibilities, and post-event “wrap-up” tasks. Act as on-site liaison between Program Managers, Event Management, and operating departments. Work with Event & Meeting Managers and Meeting & Event Services team to act as main operational decision makers on behalf of Program Managers. Determine feasibility of changes to program when they are onsite ensuring the programs meet operating policies and specs for programs. Advise Program Managers on best approach and appropriate coverage for the delivery of Learning Programs. Work with Event Support Manager to schedule Event Concierge and leverage additional operational employees for coverage to ensure that all program expectations are met, and events are executed as planned. Advise on status of events. Coordinate any changes necessary. Ensure that all Delivery components are set up are to plan. Work with program team if delivery methods change. May revise materials, presentations, or other delivery methods for Program Manager. Oversee meeting materials elements of delivery programs, maintaining an organized storage space, prompt delivery or storage of programmatic materials, and quickly bringing any concerns that affect a program’s success to the attention of the Event Manager. Participate in pre-event conference calls, meetings, pre-cons, post cons, and any other occurrences in which expertise and experience will contribute to successful execution and valuable documentation for future improvements. What are we looking for? PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees