Part-Time - Event Public Safety Supervisor (Day Shift)

The Nashville Predators Hockey Club•Nashville, TN

About The Position

Supervise and coordinate activities of assigned event staff during arena events including scheduling, training, counseling and enforcing work procedures and service standards. Thoroughly review and audit all written incident reports during event Patrol premises and circulate among visitors, patrons and employees to preserve order and protect property. Observe, evaluate, and document job performance of PS Officers, and assist with personnel performance. Ensure that all equipment is set up properly and operating efficiently and accurately. Operate detecting devises to screen individuals and prevent passage of prohibited articles into Arena or restricted areas. Escort individuals to specified locations and provide personal protection. Use radios and cell phones to stay in contact with security personnel. Write clear and concise reports of event activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences, incidents or medical emergencies. Call police or event medics in case of emergency. Provide friendly customer service. Be alert during duty period and perform security related functions. Respond to calls and incidents at Arena. Correctly interpret and follow written technical instructions. Fully understand, operate independently, successfully perform, and/or deemed qualified by a supervisor or manager for the following roles/positions: Command Center Dispatch (Gamedays) Base Operator (Non-Gamedays) Gate Staff Report Writer Loading Dock Attendant Verbally answer questions from staff and the public. Perform other duties as assigned by Director, Public Safety

Requirements

18 Years Old.
High School Diploma or equivalent.
Good judgment.
Ability to maintain strict confidentiality in all matters pertaining to security/personnel.
Strong problem solving, interpersonal, conflict resolution and communication skills.
Friendly, outgoing personality with a desire to serve the company and public.
Available to work a variety of shifts, including evenings, weekends and some holidays.
Experience working with the public this includes customer service experience.
Basic computer skills.
Must possess valid driver’s license and have reliable transportation.
Must have or be able to obtain TN Private Protective Services Unarmed Security Guard license.
As a condition of employment, qualified applicant will be subject to an extensive and thorough background investigation, including a criminal history check, previous employment verification and character references.

Responsibilities

Supervise and coordinate activities of assigned event staff during arena events including scheduling, training, counseling and enforcing work procedures and service standards.
Thoroughly review and audit all written incident reports during event
Patrol premises and circulate among visitors, patrons and employees to preserve order and protect property.
Observe, evaluate, and document job performance of PS Officers, and assist with personnel performance.
Ensure that all equipment is set up properly and operating efficiently and accurately.
Operate detecting devises to screen individuals and prevent passage of prohibited articles into Arena or restricted areas.
Escort individuals to specified locations and provide personal protection.
Use radios and cell phones to stay in contact with security personnel.
Write clear and concise reports of event activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences, incidents or medical emergencies.
Call police or event medics in case of emergency.
Provide friendly customer service.
Be alert during duty period and perform security related functions.
Respond to calls and incidents at Arena.
Correctly interpret and follow written technical instructions.
Fully understand, operate independently, successfully perform, and/or deemed qualified by a supervisor or manager for the following roles/positions: Command Center Dispatch (Gamedays) Base Operator (Non-Gamedays) Gate Staff Report Writer Loading Dock Attendant
Verbally answer questions from staff and the public.
Perform other duties as assigned by Director, Public Safety