Summary of Role The Event Planning Manager will be responsible for servicing groups and nurturing existing accounts to support all qualified group business to achieve and exceed hotel service and revenue goals. The Event Manager will execute all convention service-related activities while building strong, trusting, long-lasting client and peer relationships. This is a hands-on leadership position that must ensure the execution of guest expectations for meetings and events. Essential Job Duties: Responsible for delivering exceptional events in line with brand standards Responsible for working directly with the respective operations teams and client to ensure a seamless execution of meetings and events Responsible for the execution of all aspects of event planning including coordination from the signing of a group contract forward, VIP needs, amenities, group resumes and BEOs. Establish client relationships and maintain existing relationships to maximize revenue Create and present promotional enhancement and up-sell strategies to impact need and/or seasonal periods Execute and support the operational aspects of business booked. Transfer accurate, complete, and timely information to the hotel operations teams in accordance with hotel and brand standards Effectively resolve guest issues that arise as a result of the sales process. Bring issues to the attention of the property and sales leadership team as appropriate Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product Serves as a role model to demonstrate appropriate behaviors Fosters open channels of communication between all employees Follow all additional duties as assigned by management Job Requirements: Previous hotel experience managing large high profile convention groups Must possess excellent communication, follow-up, and organizational skills Sets high personal performance standards and enjoys keeping track of individual and team progress towards goals Must be proactive and have a creative, positive, and focused approach Strong leadership skills and the ability to apply them in a dynamic environment Work cohesively with co-workers and all departments as part of a team Must be able to stand for long periods of time Physical Requirements: The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 50 pounds frequently Ability to stand and walk for extended periods of time Ability to bend and twist, push and pull, stoop, and kneel Ascend and descend a ladder. The salary range for this position is: $68,000 to 71,000 annually. This position is bonus eligible. All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [email protected]
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed