Event Operations Supervisor (Internal Applicants Only)

Capital University•Columbus, OH

About The Position

The Events Operations Supervisor is responsible for logistical coordination and execution of all assigned equipment and resources for both internal and external events and supports the Director in large-scale or high-profile events as requested. The Events Operations Supervisor's focus is to consistently deliver efficient and well-coordinated scheduling of event resources and equipment, high quality customer service, and to support the department in achieving its goals for effective and efficient operations.

Requirements

High school diploma or equivalent is required.
At least one year of related experience and/or training or equivalent combination of education and experience.
Supervisory or Management experience of at least 10 months is required.
Motor vehicle license required.
Ability to work closely and professionally with others as part of a team, be flexible, pay attention to detail, work without supervision and demonstrate considerable initiative, communicate professionally both verbally and written means.
Works well others from diverse backgrounds.
Ability to manage multiple priorities under tight deadlines, establish departmental goals and priorities, perform advanced supervisory responsibilities, and contribute to Capital University's philosophy, strategic plan, goals, and doctrine.
Must be available to answer and respond to calls outside of business hours, as notified by supervisor.
Many events require early morning, evening, and weekend hours.
Advanced knowledge of conferences and special events.
Proficient knowledge of audio-visual concepts.

Responsibilities

Coordinates daily, weekly, and monthly setup and tear down schedules for self and operational staff.
Supervises full-time and part-time operations staff and student operations staff.
Interview, hire, and train student staff to assist with evening and weekend events.
Works closely with housekeeping services to ensure correct communication prior to events on event housekeeping needs.
Responsible for creating and updating Operations Manual.
Coordinates audio visual needs with the Information Technology department.
Oversees delivery and set up of all rental items for special events or meetings.
Demonstrate a strong focus on guest satisfaction & relations and provide outstanding customer service.
Tracks and implements resource changes daily.
Become a super user of 25live – learn in-depth reporting and how to create specific reports for your needs.
Create work orders through website for any necessary work needed in locations or on equipment.
Schedule resources and staff for events.
Assess space utilization and scheduling coordination.
Reviews monthly inventory.