Event Operations Manager

Farmers Guardian Ltd•London, CA

3d•Hybrid

About The Position

The Operations Manager is responsible for leading the successful planning and delivery of a portfolio of large-scale exhibitions and events across Agriconnect and the wider Arc Network. This position plays a critical role in supporting business growth, including the launch of new events and scaling existing shows. You will implement high standards of health and safety across the events you work on. Feature builds, signage, rigging, IT, cleaning, staffing, AV, and all other supplier relationships are some examples of key day-to-day tasks. The role requires strong leadership, commercial awareness and the ability to manage complex operations across multiple locations and stakeholders, to the highest quality of delivery.

Requirements

Experience of operational planning and delivery for large scale events, managing venues, suppliers and compliance requirements.
Ability to multitask and remain calm whilst managing numerous projects. Excellent time management skills.
Excellent customer service skills.
Strong leadership and people management skills.
Excellent project management and organisational capability.
Demonstrates strong commercial judgment and effective problem‑solving skills
Takes pride in delivering outstanding attention to detail and accuracy.
Strong stakeholder management and problem-solving skills.
Calm and decisive under pressure.
Strong team player, collaborative, adaptable
Growth mindset

Nice To Haves

IOSH Qualification beneficial but not essential.

Responsibilities

Work with Head of Operations to lead the end-to-end operational delivery of a portfolio of large-scale exhibitions and events, ensuring on-time, on-budget and high-quality execution.
Support the creation of operational plans, timelines, risk registers and delivery frameworks across multiple events.
Oversee venue operations, floorplans, logistics, build/break, health & safety, signage, security and regulatory compliance.
Help train and develop the Operations Assistant, creating a high-performing, accountable team culture.
Plan and allocate resources across the portfolio to ensure efficient use of team capacity during peak delivery periods.
Support the launch and scaling of new events, building repeatable processes and operational best practice.
Manage key supplier and venue relationships, ensuring strong service delivery, value for money and performance against SLAs.
Contribute to and monitor operational event budgets, driving cost management and identifying efficiencies to protect and improve margins.
Ensure effective control and monitoring of health and safety standard, constantly pushing to ensure high quality standards are met or exceeded.
Provide the best possible customer service for our customers and stakeholders.
Manage the design and build of feature areas to specifications and budget.
Work cross-functionally to support Sales, Marketing, Finance and Event Directors to align operational delivery with commercial objectives and customer experience.
Drive standardisation, innovation and scalable processes to support portfolio growth and operational excellence.