Event Operations Manager

Alteryx • Irvine, CA

1d • $93,000 - $110,000

About The Position

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. The Event Operations Manager is responsible for leading the operational infrastructure that powers Alteryx’s global event portfolio, including our flagship Inspire user conference, Sales Kickoff (RKO), Winners Circle incentive program, executive events, corporate programs, and all events swag. This role owns the full event technology ecosystem and operational logistics framework — including registration platforms, mobile app, reporting and analytics, housing management, onsite logistics, shipping, survey tools, attendee communications, and branded merchandise operations. The ideal candidate is both systems-minded and detail-obsessed, capable of building scalable processes while ensuring flawless execution across events ranging from intimate executive roundtables to 1,800-person global conferences. This role reports to the Director of Events and works cross-functionally with Marketing, Sales, Executive Leadership, IT, Legal, Procurement, and external vendors.

Requirements

• 6–10+ years of event operations experience
• Experience managing 1,000+ attendee conferences preferred
• Deep expertise in event registration systems (Cvent or similar)
• Experience managing mobile apps and event tech integrations
• Strong understanding of housing management and room block strategy
• Experience with reporting, data analysis, and ROI measurement
• Proven ability to manage complex logistics and shipping
• Systems thinker with strong operational rigor
• Highly detail-oriented with strong project management skills
• Comfortable working across multiple large-scale programs simultaneously
• Strong stakeholder management and cross-functional communication skills
• Calm under pressure; solutions-oriented onsite leader
• Financial acumen related to vendor management and budget tracking
• Ability to build scalable processes, not just execute tasks

Nice To Haves

• Experience in B2B SaaS or tech environments
• Experience supporting executive-level programs
• Familiarity with Salesforce or marketing automation integrations
• Experience managing international programs

Responsibilities

• Event Technology & Systems Ownership
• Own and manage event registration platforms (e.g., Cvent or equivalent)
• Oversee mobile event app configuration and deployment
• Manage event websites and registration flows
• Lead integrations between event platforms and CRM/marketing automation systems
• Build scalable templates and standard operating procedures for recurring programs
• Oversee survey tools and feedback systems
• Data, Reporting & Analytics
• Develop and manage event reporting dashboards
• Track registration trends, attendance, engagement, and ROI metrics
• Partner with Marketing and Sales Ops to align event data with pipeline tracking
• Deliver post-event performance analysis and executive-ready reporting
• Ensure data integrity and compliance (privacy/GDPR where applicable)
• Housing & Travel Logistics
• Manage room blocks and housing portals
• Negotiate and oversee housing vendors
• Track pickup, attrition, and compliance
• Coordinate VIP and executive housing allocations
• Support travel logistics for key programs (especially Winner’s Circle)
• Shipping & Onsite Logistics
• Oversee all event shipping logistics (expo materials, signage, collateral, swag)
• Manage warehouse coordination and advance shipments
• Build master logistics timelines and run-of-show operational plans
• Ensure proper inventory tracking and reconciliation
• Partner with production and venue teams on load-in/load-out plans
• Communications & Attendee Experience Operations
• Develop and manage attendee communication timelines
• Own automated email campaigns tied to registration milestones
• Build FAQs, confirmation messaging, and onsite instructions
• Ensure clarity and consistency across all operational communications
• Partner with marketing for branding alignment
• Swag Store & Merchandise Operations
• Oversee product selection, inventory planning, and forecasting in partnership with Brand/Marketing
• Manage merchandise fulfillment, shipping logistics, and quality control
• Track usage, demand trends, and budget performance
• Develop reporting on merchandise spend and distribution by program
• Ensure brand consistency and cost efficiency across all merchandise
• Support event-specific merchandise planning (Inspire, RKO, Winner’s Circle, executive events)
• Process & Vendor Management
• Create scalable playbooks and documentation across event types
• Evaluate and manage event tech vendors and partners
• Negotiate contracts in partnership with procurement
• Drive continuous process improvement across the event portfolio
• Onsite Leadership
• Serve as operational lead onsite for major programs
• Manage registration desk operations
• Oversee housing desk and attendee issue resolution
• Support show flow logistics and cross-team coordination
• Team Support & Partnership
• Serve as a core operational partner to the broader Global Events team across all major programs.
• Provide onsite leadership support during flagship conferences, internal programs, executive events, and incentive trips.
• Assist team members with logistics coordination, issue resolution, and real-time problem-solving during live events.
• Step in to support other event workstreams as needed to ensure overall program success.
• Act as a central connector across production, content, sponsorship, executive engagement, and experience teams.
• Foster a collaborative team environment by sharing tools, best practices, and operational expertise across programs.

Benefits

• A monthly Connectivity Plus stipend of $150 to support remote work-related expenses
• An annual $200 home office reimbursement
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid parental leave, caregiver leave, and flexible time off
• Mental health support and wellness reimbursement
• Career development and education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed