Event Marketing Supervisor

Hyatt Vacation Ownership

2d

About The Position

CRITICAL TASKS Safety and Security Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Policies and Procedures Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information. Follow company and department policies and procedures. Perform other reasonable job duties as requested by Supervisors. Communication Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Speak to guests and co-workers using clear, appropriate and professional language. Provide assistance to coworkers, ensuring they understand their tasks. Assists Management Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job. Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans). Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions. Working with Others Develop and maintain positive and productive working relationships with other employees and departments. Support all co-workers and treat them with dignity and respect. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Partner with and assist others to promote an environment of teamwork and achieve common goals. Actively listen to and consider the concerns of other employees, responding appropriately and effectively. Quality Assurance/Quality Improvement Monitor the performance of others to ensure adherence to quality expectations and standards. Physical Tasks Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. CRITICAL COMPETENCIES Analytical Skills Learning Interpersonal Skills Team Work Diversity Relations Influence Customer Service Orientation Interpersonal Skills Communications English Language Proficiency Communication Listening Form, Report, and Log Completion Personal Attributes Integrity Dependability Initiative Positive Demeanor Presentation Self Development Organization Detail Orientation

Requirements

• Analytical Skills
• Learning
• Interpersonal Skills
• Team Work
• Diversity Relations
• Influence
• Customer Service Orientation
• Interpersonal Skills
• Communications
• English Language Proficiency
• Communication
• Listening
• Form, Report, and Log Completion
• Integrity
• Dependability
• Initiative
• Positive Demeanor
• Presentation
• Self Development
• Organization
• Detail Orientation

Nice To Haves

• High school diploma/G.E.D. equivalent
• At least 1 year of related work experience
• No supervisory experience is required

Responsibilities

• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Follow company and department policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
• Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
• Speak to guests and co-workers using clear, appropriate and professional language.
• Provide assistance to coworkers, ensuring they understand their tasks.
• Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
• Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
• Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.
• Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
• Monitor the performance of others to ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Benefits

• You'll enjoy competitive pay and benefits, career development opportunities, rewarding relationships, and a culture that promotes fun, work-life balance, respect, collaboration, and diversity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED