Event Manager

Mainsail Lodging & Development•Spartanburg, SC

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. We’re looking for an experienced and proactive Event Manager to oversee events from the moment they're booked to their successful execution. This role requires exceptional coordination, clear communication, and a guest-first mindset to ensure each event runs smoothly and exceeds expectations. You'll work closely with clients, vendors, and internal teams to deliver seamless experiences and foster repeat business.

Requirements

Knowledge of various food service styles (i.e., ethnic weddings, and butler style service).
Knowledge of menu development / familiarity with food and beverage cost control.
Two or four year degree from a college or university or equivalent combination of education and experience.
Strong computer skills including excellent knowledge of Word and Excel software programs.
Proficiency in one or more of the following systems: Marriott CI/TY.
Perform job functions with attention to detail, accuracy and speed to meet deadlines.
Multi-task prioritizes, organize, delegate work and follow through.
Analyze and resolve problems.
Ability to plan and develop procedures on all sales programs.
Must be able to work extended hours including weekends and holidays.
Keep current in event management trends.
Attend community events and industry meetings.
Knowledge of market trends, competition and key customers of the hotel.
Proficiency in the English language both written and verbal.

Responsibilities

Manage the full lifecycle of events (group, catering, in-house) after sales contracting.
Act as the primary liaison between clients and internal departments (Sales, Banquets, Culinary, etc.).
Plan site visits, tastings, walkthroughs with clients, and a personalized welcome on day one of each event.
Prepare all necessary documentation (BEOs, floor plans, trial event checks/group estimates, and group resumes), and complete all necessary activities for each quote.
Monitor room blocks and manage food & beverage minimums and attrition.
Collaborate with vendors and ensure insurance and compliance requirements are met.
Upsell event enhancements and ensure revenue opportunities are maximized.
Host pre- and post-event meetings, be able during events, provide a smooth transition to operations.
Maintain updated records in the sales system and ensure clear internal communication.
Works closely with accounting to ensure payments are received per the contract.
Review client feedback and follow up on service improvements.