Event Manager

Blumenthal Performing A • Charlotte, NC

11h

About The Position

Are you looking to make a lasting impact on enriching and improving the lives of the Charlotte community with one of the nation’s largest not-for-profit organizations? At Blumenthal Arts, we believe arts unite and transform lives. By joining our team, you could help continue our mission, inspire the next generation, and be part of our evolution as a national leader with a growing international reputation in presenting and producing.

Blumenthal Arts seeks a detail-oriented and dynamic professional to serve as Event Manager. This role oversees event logistics, client communication, and on-site management to ensure seamless execution of performances and special events. The Event Manager collaborates across departments, coordinates with artists and clients, and advances event details such as hospitality, ticketing, and auxiliary functions. This full-time position requires a flexible schedule, including frequent evening and weekend work, to meet the needs of a diverse and exciting array of events.

Requirements

• Bachelor’s degree in event or arts management or related field
• At least 5 years of experience in event or arts management
• Ability to learn BA’s software programs
• Ability to multi-task on various projects
• Strong communication skills
• Must be able to deliver excellent customer service over the phone, via email, and in-person
• Previous computer experience with excellent knowledge of Microsoft Excel and Adobe Acrobat
• Ability to think on their feet, adapt quickly under pressure, and exercise sound judgment in dynamic situations
• Must exercise a professional demeanor at all times
• Must be extremely detailed oriented and possess excellent proofreading skills

Responsibilities

• Advance all general details of assigned events including, but not limited to, FOH policies, merchandise, travel, hotel, runner, payment information, and settlement. Update Momentus with all relevant details.
• Update Programming GM (presented events) or Venue Partner Manager (venue partner events) with any changes to anticipated event expenses, including staffing, tech labor, and equipment rental.
• Work alongside other BA departments ensure event needs are met: Coordinate with Food & Beverage Department on catering/hospitality needs and budgets. Coordinate with Front of House Department on staffing needs i.e. merchandise seller or extra security. Work with Ticketing and Marketing to answer client and artist questions and review sales data regularly.
• Provide guidance and support to community and local Venue Partners that are unfamiliar with presenting at Blumenthal. Ensure that all clients understand BA policies and procedures.
• Coordinate with clients/artists and BA staff to execute auxiliary events including meet & greets, receptions, talkbacks, and pre and post-show events.
• Manage the artist guest list, company holds, and co-pro holds.
• Communicate with and facilitate needs of Co-Promote partner, as needed
• On-site management of assigned events. Event Manager must be available at any time to manage the on-site needs of the show/artist or BA event staff.
• Responds to unexpected challenges during events by applying problem-solving and critical thinking to ensure smooth execution.
• Submit payment requests and create contracts as needed for runner (or other ground transportation), hotels, meal buy-out, etc.
• Review all invoices, labor reports, and box office statement once submitted by various departments to ensure accuracy.
• VENUE PARTNER EVENTS: Create a detailed settlement which lists the event expenses and revenue and provide to clients and the Venue Partner Manager.
• After events, update Momentus and complete post-event reports.
• Other duties as assigned

Benefits

• Medical insurance with no-cost premium for employee only coverage, plus FSA and employer-funded HRA options
• Paid vacation, sick leave, and holiday time to recharge with your loved ones
• Life Balance Reimbursement up to $125 a month for qualifying expenses such as transportation, parking, and wellness-related memberships
• Flexible schedules
• Complimentary tickets
• Vision and dental insurance
• Retirement savings with a 3% employer match to help secure your future
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager