Event Manager

Dickies Arena•Fort Worth, TX

17d•Onsite

About The Position

We are seeking an enthusiastic, energetic, and highly organized Event Manager to manage assigned events at Dickies Arena from conception through completion and thereafter. The ideal candidate will be able to provide outstanding customer service both externally and internally with creativity and consistency. The ability to multitask and prioritize are essential, as this role oversees details such as dcor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material, etc. In-person and predictable attendance. Essential Duties (Include, but are not limited to the following): Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Review technical riders, pre-event information and discuss production requests and requirements directly with promoters, artists representatives and all other pertinent organizations involved. Advance all assigned events for the success of each event. Organize and manage pre-event meetings and ensure attendance of all relevant staff. Develop and distribute Event Memos and/or Information Sheets in a timely manner to all departments and relevant staff. Compile, present and review Event information in weekly staff meetings and all relevant pre-event meetings. Conduct post-event briefings for continual improvement to benefit future events. Develop Event files to retain all Event information for future events and for other staff review. Prepare budget and cost control measures for assigned Events. Provide estimates and forecasting information for assigned Events to Finance Department and ensure Event reporting is accurate. Attend and lead Event Settlements working with Finance in all aspects of the Event Settlement process from deal points, pre-settlement issues and final settlement preparation. Develop proper Computer Aided Drafting (CAD) drawings for all assigned events and all areas of use. Work in conjunction with the Ticketing Department to develop CAD drawings and assist as needed with preparation of Pre-Sale and On-Sale for assigned Events. Anticipate production, logistical and operation problems. Identify appropriate solutions and project consequences of proposed actions and implement recommendations in support of organizational objectives. Oversee Event Personnel and report any important positive or negative feedback to relevant Department Managers. Establish and maintain effective working relationships with clients, co-workers, part-time staff, contractors, patrons as well as public and municipal officials. Assist in developing Department specific Rules and Regulations, Standard Operating Procedures, Training Manuals and any other methods to assist in the development of future Event Managers. Assist in the review and determination of Best Practices for Event Load-in/Set-up, maximum capacity with various configurations and Load-out/Tear down. Develop cost estimates for events of various size and type. Learn and review all areas inside and outside the Arena with special emphasis on those with Event specific use and purpose. Assist in bid and/or sales process for new events. Complete all duties as assigned, on a timely basis, and with a high degree of safety & professionalism.

Requirements

Demonstrate knowledge in event production, including lighting, audio, video, facility rigging, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility.
Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
Knowledge of highly technical Audio Visual and other Electronic Systems specific to the Event Industry
Ability to read, understand and implement artists riders.
Knowledge of fire and public safety regulations
Working knowledge of standard trade tools and equipment.
Must be able to operate under extreme deadlines and within budgets.
Ability to handle highly sensitive and confidential information.
Keyboarding skills and computer proficiency with software knowledge including MS Office
Proficient in Computer Aided Drafting (CAD) programs.
Excellent verbal and written communication skills
Demonstrate ability to prioritize tasks in a fast-paced environment
Ability to be exposed to adverse weather conditions when required to work outside.
Ability to be on your feet for long periods of time.
Ability to work nights, weekends and holidays as business is called for.
Self-motivated with strong client relations
Ability to work independently and in a team environment
Superior customer service experience.
Ability to develop effective working relationships with internal and external parties.
Understand and work from general instructions, specifications, sketches as well as ability to read and comprehend blueprints, drawings, construction submittals and specifications and other related materials.

Nice To Haves

Bachelors degree from an accredited four-year college with preferred area of study in Event Production or Sports/Entertainment Management and/or equivalent work experience.
5+ years experience in event management, Production preferably in concerts, sporting events and game management is desired.
Course work in Trained Crowd Manager is desired.

Responsibilities

Review technical riders, pre-event information and discuss production requests and requirements directly with promoters, artists representatives and all other pertinent organizations involved.
Advance all assigned events for the success of each event.
Organize and manage pre-event meetings and ensure attendance of all relevant staff.
Develop and distribute Event Memos and/or Information Sheets in a timely manner to all departments and relevant staff.
Compile, present and review Event information in weekly staff meetings and all relevant pre-event meetings.
Conduct post-event briefings for continual improvement to benefit future events.
Develop Event files to retain all Event information for future events and for other staff review.
Prepare budget and cost control measures for assigned Events. Provide estimates and forecasting information for assigned Events to Finance Department and ensure Event reporting is accurate.
Attend and lead Event Settlements working with Finance in all aspects of the Event Settlement process from deal points, pre-settlement issues and final settlement preparation.
Develop proper Computer Aided Drafting (CAD) drawings for all assigned events and all areas of use.
Work in conjunction with the Ticketing Department to develop CAD drawings and assist as needed with preparation of Pre-Sale and On-Sale for assigned Events.
Anticipate production, logistical and operation problems. Identify appropriate solutions and project consequences of proposed actions and implement recommendations in support of organizational objectives.
Oversee Event Personnel and report any important positive or negative feedback to relevant Department Managers.
Establish and maintain effective working relationships with clients, co-workers, part-time staff, contractors, patrons as well as public and municipal officials.
Assist in developing Department specific Rules and Regulations, Standard Operating Procedures, Training Manuals and any other methods to assist in the development of future Event Managers.
Assist in the review and determination of Best Practices for Event Load-in/Set-up, maximum capacity with various configurations and Load-out/Tear down.
Develop cost estimates for events of various size and type.
Learn and review all areas inside and outside the Arena with special emphasis on those with Event specific use and purpose.
Assist in bid and/or sales process for new events.
Complete all duties as assigned, on a timely basis, and with a high degree of safety & professionalism.