EVENT MANAGER ARIZONA STATE UNIVERSITY

Compass Group•Tempe, AZ

1d•Onsite

About The Position

SSC Services for Education is a facility service provider known for its expertise, commitment, and value, and is a member of Compass Group, North America. The company aims to empower its associates and provide career advancement opportunities. This Event Manager position involves overseeing the setup and breakdown of event spaces, working hands-on with a team. The role requires coordinating and supervising set-up personnel to ensure tasks are completed efficiently and to SSC standards, including assigning duties, inspecting work, addressing complaints, and taking corrective action. The Event Manager is also responsible for equipment maintenance, managing supplies through regular inventory checks, and upholding safety standards. Key responsibilities include training, coaching, and recommending personnel actions in accordance with company policies. The role serves as a liaison between building occupants, administrators, and the event team, necessitating clear and professional communication to ensure seamless operations and client satisfaction.

Requirements

One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.
Strong work ethic, intense drive, and initiative for quality and customer service.
Excellent written and oral communication skills.
Excellent problem-solving skills both one-on-one and in group situations.
Ability to engage and motivate staff.
Understanding of budgeting processes and awareness of profit and loss concepts.
Excellent administrative and organizational skills and an ability to prioritize.
Excellent time management skills required.
Ability to work with heavy cleaning equipment.
Able to lift or move up to 50 pounds.

Nice To Haves

College degree preferred.

Responsibilities

Oversee the setup and breakdown of event spaces, working hands-on alongside your team.
Coordinate and supervise set-up personnel, ensuring tasks are completed efficiently and to SSC standards.
Assign duties, inspect work, address complaints, and take corrective action as needed.
Ensure equipment is maintained.
Ensure supplies are stocked through regular inventory checks.
Uphold safety standards.
Train, coach, and recommend personnel actions in accordance with company policies.
Act as a liaison between building occupants, administrators and the event team.
Communicate directives clearly and professionally to ensure seamless operations and client satisfaction.
Communicate regularly with clients to understand needs and provide updates.
Maintains and organizes the event calendar, ensuring all deadlines and milestones are tracked.
Serve as a liaison between the school and SSC Department Heads to coordinate activities and share information.
Manages last-minute changes effectively, responding quickly and professionally to ensure minimal disruption.
Assists to ensure client, customer satisfaction and efficient cost-effective management.
Thoroughly completes all event set-up and breakdown responsibilities within timelines provided.
Assembles and delivers all supplies for functions to their scheduled locations.
Stocks, cleans, and maintains the facility and equipment.
Follows safety and sanitation policy and procedures at all times.
Ensure all event equipment is properly set-up and maintained throughout the event.
Performs post event product inventory and restocks, as needed.
Understands all event paperwork and reports.
Adheres to location appearance guidelines.
Maintains service areas.
Performs other duties as assigned.