DOWNTOWN CAMPUS MANAGER ARIZONA STATE UNIVERSITY

Compass Group•Tempe, AZ

1d•Onsite

About The Position

SSC Services for Education is a Nationwide Best in Class Facility Service Provider and a member of Compass Group, North America. The company emphasizes its commitment to its people, offering extensive training, supportive management, and competitive benefits for career advancement. As a Downtown Campus Manager at SSC, the role involves overseeing the cleanliness, sanitation, and security of assigned buildings within a downtown Higher Education or K–12 campus. This position is responsible for managing daily campus operations related to janitorial services, coordinating staff activities, and ensuring all facilities meet SSC standards and client expectations. The Downtown Campus Manager serves as a key leader in maintaining a safe, well-maintained, and welcoming campus environment and acts as the primary point of contact for campus administrators and stakeholders.

Requirements

One to two years of supervisory experience in housekeeping, facilities, or a service-related field with significant customer or client interaction.
Strong work ethic with a demonstrated commitment to quality, accountability, and customer service.
Excellent verbal and written communication skills, with the ability to communicate effectively across all levels of a campus organization.
Proven problem-solving skills in both individual and group settings.
Ability to lead, engage, and motivate diverse teams in a campus environment.
Working knowledge of budgeting processes, including basic profit and loss concepts.
Strong administrative, organizational, and time-management skills with the ability to prioritize competing campus needs.
Ability to operate and work with heavy cleaning equipment.
Valid driver’s license and clean driving record, with the ability to safely operate company vehicles in accordance with traffic laws and conditions.

Nice To Haves

College degree preferred.

Responsibilities

Provide campus-wide leadership for all janitorial operations across assigned downtown campus buildings, ensuring consistent, high-quality service delivery.
Lead, coordinate, and oversee all janitorial personnel, ensuring smooth daily operations and alignment with SSC policies and performance standards.
Supervise, coach, and mentor supervisors and hourly team members, supporting professional development and reinforcing accountability and performance expectations.
Conduct routine campus inspections, proactively address service concerns or complaints, and implement corrective actions to maintain cleanliness and sanitation standards.
Manage campus equipment maintenance and oversee inventory control of cleaning supplies to ensure operational efficiency and task completion.
Serve as the primary liaison between campus administrators, building occupants, and janitorial teams, ensuring clear communication and alignment with campus goals.
Ensure all campus services are completed on time and to established standards, fostering a culture of excellence, ownership, and continuous improvement.
Cross-train and develop team members to support campus flexibility, coverage needs, and succession planning.
Monitor campus budgets and report financial concerns, demonstrating strong fiscal stewardship and supporting cost-effective campus operations.