Event Manager - The Little Nell

Aspen Skiing Company•Aspen, CO

13d•$72,000 - $77,000

About The Position

The Event Manager plays a key role in creating unforgettable social and corporate experiences at The Little Nell, exclusive Aspen Mountain venues, and off-site locations. In this role, you'll take the lead in upselling and coordinating events from start to finish—working closely with clients to understand their vision, anticipate their needs, and bring every detail to life. You’ll collaborate with internal teams and serve as the main point of contact for your clients, ensuring they enjoy a seamless, five-star experience every step of the way. This position reports to the Director of Events.

Requirements

College degree preferred
Minimum of 3 years of experience as an Event Manager and/or Event Sales Manager
Experience in a luxury hotel environment, preferably at a Five-Star, Five-Diamond property
Proficient knowledge in Microsoft Office Suite
Knowledge of Delphi, Social Tables, Adobe, Microsoft Applications
Knowledge of all policies and procedures for the Food and Beverage and Sales Departments, The Little Nell and the Aspen One
Ability to assist other departments as business volumes and staff levels demand
Fosters relationships with repeat clients and potential clients
Strong professional communication skills required, dealing with employees, co-workers, management, guests, and vendors
Strong organizational skills with high attention to detail and a high level of accuracy
Ability to ensure 5-star quality standards in service and presentation are kept at all times
Demonstrates creativity and passion and is able to create unique event concepts and ideas with clients
Ability to complete tasks and projects delegated by the Director of Events
Ability to manage multiple concurrent tasks in a fast-paced environment
Ability to ensure client expectations are not only met, but always exceeded
Ability to work holidays, weekends, evenings, and flexible hours as required by business demands

Responsibilities

Attend local networking events and is actively involved in the community
Maintain constant communication with the client and necessary vendors throughout the planning process
Communicate all relevant event information with the necessary hotel departments, Aspen One departments, and outside vendors by utilizing tools such as event orders, resumes, email, and department meetings
Attend functions at the beginning of an event to acknowledge satisfaction and introduce banquet management
Attend all required event, sales and hotel manager meetings
Conduct pre-conference meetings with group clients to ensure final details and changes are discussed and introductions are made
Manage and facilitate post event details including but not limited to client contact and billing review
Plan and execute conferences and group functions sold by the group sales and event sales managers
Utilize Delphi to maintain activity traces, contacts, prospecting, and all relevant event details
Other duties as assigned