Event Manager

Urban Outfitters•Devon, PA

About The Position

We’re seeking a passionate and detail-oriented Event Manager to join our Terrain Events team. You will work hand in hand with Sr. Events manager and the Sales Manager to reach quarterly goals through the successful execution of Terrain Events including (but not limited to) weddings, showers, private dining & special events

Requirements

A minimum of 3 yrs. experience in a comparable event planning and execution environment
Strong interpersonal and written communication skills
Exceptional multitasking, delegation, and problem-solving ability
Professionalism in high-pressure environments
Must be available for weekends, holidays, and extended shifts
Valid alcohol service certification (RAMP training provided if needed)
Lift up to 50 lbs, able to stand/move for up to 10 hours, and work both indoors and outdoors.

Responsibilities

Planning of all events from the transition from the sales team to the execution of the event including all event logistics.
Monitoring the planning process of all team extensions.
Monitor event platforms to ensure prompt response to event introductions, client correspondence and inter-team correspondence.
Monitor the correspondence, used language, accuracy of information and timely response of all Event Managers and Coordinators.
Creating detail-oriented timelines, menus, rental agreements and contracts for all events to clearly outline costs and procedures to our guests while maintaining the venue aesthetic.
Monitoring the performance and standards of all team extensions.
Responsible for coordinating with contractors during the event including music, floral, beverage, photographer and all other necessary vendors.
Building and maintaining customer relationships after transitioning with our Sales Team; fostering a positive relationship based on impeccable customer service.
Providing clear and prompt communication with guests through the planning process and acting as a point person the day-of the event.
Ordering and COGS reconciliation of all alcohol program needs under the supervision of the Sr. Event Manager.
Ensure health and safety measures and liquor laws are obeyed, particularly those prohibiting service to minors and intoxicated persons.
Work with Sr. Event Manager to reach quarterly events goals through routine scheduled meetings.