Event Hub Manager

City of Oak Park•Oak Park, MI

1d•$55,000 - $65,000

About The Position

The City of Oak Park is seeking an Event Hub Manager, who will plan, organize, and execute indoor and outdoor events, programs, and rentals within the Event Hub, including the Commercial Kitchen and Amphitheater, managing everything from concept to post-event wrap-up, focusing on budgets, vendors, logistics, operations (safety, setup, tech), marketing, community engagement, and ensuring smooth delivery while hitting strategic goals, often involving multi-tasking for patron, city departments and stakeholder coordination. In addition, this position will perform other duties as assigned.

Requirements

Bachelor's Degree from an accredited college/university in Recreation and Event Management, Hospitality Management, Hospitality, or Event Planning.
A minimum of 2 years' experience in the field of recreation with event planning, programming and staff supervision.
Have a valid Michigan Driver's License, and a driving record that meets the minimum City qualifications, to travel to various locations in and around the community.
Organizational abilities to manage multiple tasks and schedules
Leadership skills to direct staff and coordinate vendors
Communication skills to clearly convey information to clients, vendors, and team members
Time management to prioritize tasks and meet strict deadlines
Quick problem-solving skills to identify and resolve unexpected challenges during planning and execution
Empathy to understand client and attendee needs
Patience to manage last-minute changes and stressful situations without losing composure
Familiarity with event management, recreation registration and budgeting software.
Strong organization, time management, and attention to detail.
Excellent communication, negotiation, and interpersonal skills.
Proactive, self-motivated, and able to work under pressure.

Nice To Haves

Event Planning Specialist Certification (CEPS)
ServeSafe Food Protection Manager Certification
TAMS Certified - Techniques of Alcohol Management
Farmer's Market Manager Certification
Shared Kitchen Workshops, Seminars and Educational Classes
Experience with Farmers Markets/programming/sponsorship solicitations is a plus.
Experience with food assistance and documentation.

Responsibilities

Oversees and assists with all logistic aspects of the Farmer's Market, including vendor recruitment, marketing, programming, staffing, entertainment, community events and coordination of food assistance programs.
Oversees and assists with the recruitment and retention of existing and prospective farmers' market vendors and maintaining a positive and sustainable growth of the market. Managing positive relationships with vendors, patrons, and community stakeholders.
Planning, organizing and executing diverse community events and programs to maximize use of the event hub, commercial kitchen and amphitheater.
Developing and managing event budgets and financial records including invoice and billing processes.
Responsible for cash handling, according to City procedures.
Development and implementation of the marketing strategy of event hub, commercial kitchen and amphitheater to generate revenue and build customer relationships.
Manages and maintains reservation and scheduling software.
Managing event day operations, staff, and ensuring attendee satisfaction.
Supervision, training and scheduling of staff and volunteers to ensure safety and upkeep of the facilities.
Responsible for rentals of the event hub, commercial kitchen and amphitheater ensuring that renter expectations match the experience provided and maintaining quality customer interactions.
Working closely with clients, building relationships and handling inquiries and complaints.
City of Oak Park Event Hub policies and procedures are consistent, communicated and abided by.
Explores potential funding opportunities through grants, sponsorships and community resources.
Coordinate activities of the department with those of other city departments.
Maintains high standards of food safety and sanitation while working closely with the Oakland County Health Department.
Participate in department and city meetings, professional committees, workshops and round tables that are pertinent to the position.
Reports and troubleshoots equipment/facility/software failures or malfunctions.
Post-event evaluation and reporting to the Recreation Director.
Collaborating with a team and working independently.
Other duties as assigned.